Services and Programs

Community Emergency Preparedness
Classes may be scheduled Monday through Saturday for groups of 25 adults or more. Classes are 90 minutes in length. Firefighters will teach an informative and interesting program outlining how to make a plan, prepare a kit, and take other steps to prepare for emergency situations.

Signal 3

Signal 3 is a program offered to residents within Greensboro city limits that identifies families who may need extra care during emergences. Simply put, the Signal 3 program lets firefighters “know before they go.” To participate in the program, simply call the Community Affairs office at 336-574-4088 and provide your name, address, and phone number.

Your neighborhood fire station will then contact you to schedule an appointment for a home visit. During this visit, firefighters will ask about your family's special needs, such as if there is an elderly resident or someone confined to a wheelchair, or if oxygen tanks are needed in your home. 

Firefighters make a diagram of your residence with identifying notations. This documentation is kept on file with the Fire Department and Guilford Metro 911. In the event of a medical or fire emergency, firefighters are prompted with this information before they arrive, which allows them to assist you more quickly.

Corporate Fire Extinguisher Classes

Fire Extinguisher instruction classes for area businesses are available Monday through Friday, beginning at 9 am. Classes consist of a short, five-minute DVD and Q&A session, followed by hands-on instruction outside. The length of class is determined by the number of participants. Corporations are responsible for providing a meeting room, DVD machine, and fire extinguishers.

Station Tours

Tours may be scheduled beginning at 9 am Monday through Saturday. Firefighters are available to put on turnout gear while a speaker discusses each item and its safety aspect. Each fire apparatus and its special equipment is shown. Attendees may sit in the apparatus, but must be supervised by an adult.

Citizen Ride-Along Program

You are allowed to ride along with a fire company to see firsthand what it's like to be a firefighter. During that time, you would stay at a station and see what life at the station entails. If an emergency call comes in, you get the opportunity to jump on the truck with the fire company and ride the call. Riders are not allowed to participate or interfere in any way with the duties of the fire company. Interested residents can visit the fire station of their choice to schedule a date at least two weeks in advance, fill out an application which will be approved / disapproved by the Greensboro Police Department, and sign a waiver releasing the department and the City of any liability.

Safety Presentations

Apparatus can be scheduled to come to churches and community-focused public events. At these events, firefighters teach about fire safety issues and about the rewarding careers in fire service. Displays at businesses are limited to one per calendar year. Because of the numerous requests we receive throughout the year, we do not attend "Grand Openings" or other events that require us to act as an attraction for marketing purposes. 

Elderlinks Program
Elderlinks is an awareness program sponsored by United Services for Older Adults. If fire department personnel are tending to an elderly resident and see needs such as medical issues, nutritional problems, visitation needs, or general maintenance of their residence, referrals can be made to United Services for Older Adults for assistance in these and other areas.
Public Speakers

Often civic groups, churches, and businesses have gatherings in which they need public speakers. Invitations for public speaking are welcome!

Contact our Community Affairs Office at 336-574-4088.