Business and Operations Division

The Business and Operations Division is a diverse staff of professionals, administrative/customer support specialists, and maintenance professionals. The division is comprised of four sections: Business, Parking Operations, Traffic Signal Maintenance and Signs and Markings Maintenance. The primary goal of the division is to provide excellent customer service to both internal and external customers.

The Business Section has friendly and courteous City representatives who help direct your calls and answer frequently asked questions. They also have technical and computer expertise to administer the department's work management system and computer infrastructure.

The Parking Operation Section manages four municipally-owned parking decks, six surface lots and more than 4,853 parking spaces in downtown Greensboro. The Traffic Signal Maintenance Section constructs and maintains the City’s traffic signal and traffic camera systems. And, the Signs and Markings Maintenance Section installs and maintains traffic signs, street name signs and painted/thermoplastic pavement markings.

Business and Operations Organizational Chart


Division Manager: Michael Cramer

Mike Cramer, Business Division Manager

E-mail Michael Cramer