Library Policies
- Unattended Children in the Library
- Library Customer Bill of Rights and Guidelines Governing Library Use
- Acceptable Internet Use Agreement
- Privacy Statement
- Fines and Fees
Unattended Children in the Library
Children age 8 and under may not be left unattended in the library. They must be accompanied by a parent or other responsible person (age 15 or older) at all times. Parents and/or responsible persons are accountable for their children’s behavior and safety while in the library.
Children shall be considered “attended” as long as they are within sight of the parent or other responsible person. An exception would be children attending a story time or other library program without a parent/responsible person in the room. However, the parent/responsible person must remain in the library building and immediately join the child at the end of the program.
Library Customer Bill of Rights and Guidelines Governing Library Use
Please do:
• Expect courteous treatment.
• Ask a librarian for help.
• Call or come in for Reference and Information Service.
• Check out circulating books and other materials.
• Use the Interlibrary Loan Service.
• Suggest new materials and services.
• Expect to register for library cards and pay fines without undue red tape or delays.
• Expect the library to buy current best-sellers and popular materials.
• Expect complaints/problems to be resolved within 48 hours, whenever possible.
• Expect phone calls not be transferred or left on “hold” unnecessarily.
• Expect the staff to make the library system work for you.
• Understand that library customers who are children have the same rights and responsibilities as adult library customers.
• Expect a clean, safe, reasonably quiet building.
Guidelines Governing the Use of the Library
Persons who fail to observe these guidelines may be asked to leave the building or be subject to arrest.
Please do not:
• Engage in any illegal activity or behavior.
• Vandalize library facilities, equipment or materials.
• Enter without shoes or shirt.
• Bring in animals except guide assist animals.
• Harass other library users or library staff (physical, sexual or verbal abuse).
• Sell, solicit, panhandle or loiter.
• Distribute leaflets or post notices not authorized by the library administration.
• Eat, drink, smoke or sleep.
• Leave children unattended.
• Leave a child 14 years or age and under in the library after closing time.
• Talk loudly or make noise that other library users can hear.
• Bathe, shave or wash clothes.
• Bring in bulky items that take up excessive space.
• Remove library materials from the building without checking them out.
Adopted by the Board of Trustees, January 16, 2001.
Acceptable Internet Use Agreement
The Greensboro Public Library assumes no responsibility for the use of the Internet by children. It is the responsibility of the parent or guardian to determine what is appropriate for children.
1. I will not use the Internet for illegal or unethical purposes.
2. I will not send, receive or display materials, including text or graphics, which may be considered inappropriate for public viewing.
Privacy Statement
In accordance with the American Library Association’s Code of Ethics and North Carolina General Statute Section 125-19, the Greensboro Public Library works to protect each library user’s right to privacy regarding the acquisition of library materials, information, and services. All library transactions involving the exchange of personal information, the borrowing of materials, and the acquisition or transmittal of electronic information will be deemed confidential and shall be so treated.
Library records will be disclosed only in the following instances:
- When necessary for the reasonable operation of the library
- Upon written consent of the user
- Pursuant to a court order, subpoena, or other appropriate court order after the City’s legal department has authorized the library director to release the records.
Requiring that patrons present their library cards when borrowing materials or inquiring about their record is the most effective method we have of protecting patron privacy, preventing identity theft, and ensuring that personal records are not disclosed.
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