Water Resources Department

Collage of Water Resources services

Providing Dependable Water, Wastewater, and Stormwater Services

  Billing Process Change  
Customers no longer receive written notification in the mail about their water and sewer delinquency status. Information about delinquency status is provided on the regular monthly bill notice. Accounts with a past due amount of more than $10 will receive a pink notice that provides important details about the delinquency status, penalties, and payment instructions needed to prevent interruptions of water services. Customers will not receive additional notice before services are terminated.

View pink delinquency notice (pdf) and regular monthly billing notice (pdf).

Recipient of 2008 US Environmental Protection Agency (EPA) Region 4 Safe Drinking Water Act Excellence Award for Large Surface Water Public Water Supply Systems

New! 2010 Water Supply Master Plan (pdf)
Customer Service for Residents and Businesses
Developers and Contractors
Industrial Pretreatment
Get Involved 
Department Contact Information
Water System
Wastewater System
Stormwater Management 
System Improvements

Featured Links

New! Randleman Lake Water in Greensboro 
Learn More! Fluidized bed incinerator replacement project at T Z Osborne Water Reclamation Plant progressing
New! Interesting article on the Lake Townsend Dam and Spillway Replacment Project, featured in The Journal of Dam Safety, Volume 8 (pdf)
Water Bill Payments Accepted Online
Water Status Update
Stormwater Management Plan
Stage 1, Voluntary Water Conservation
New Water and Wastewater Rates
Forms for Developers and Contractors
Water Line Rehabilitation Information
2009 Consumer Confidence Report (CCR) (pdf)
Water Demand and Lake Levels
2010 Sewage Collection Report (pdf)
Flood Protection Information 
View!  Water Quality Data