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Divisions of Water Resources Department
Allan Williams, Director of Water Resources
Kenney McDowell, Deputy Director of Water Resources
Customer Service - Jeff Kimel, Manager
The Customer Service Division is responsible for meter reading, billing, and addressing customer concerns about billing and service. The division processes applications for service, and turns water on and off.
Phone: 336-373-2344
Fax: 336-412-3932
Mailing Address: PO Box 1170, Greensboro, NC 27402-1170
Location: 2602 S. Elm-Eugene St., Greensboro, NC 27406
The division also works with residents, real estate agents, engineers, and land developers to determine the feasibility of water and sewer service to properties within the service area.
Phone: 336-373-2055
Fax: 336-412-6305
Mailing Address: PO Box 3136, Greensboro, NC 27402-3136
Location: 2602 S. Elm-Eugene St., Greensboro, NC 27406
Operations - Steven Drew, Manager
The Operations Division maintains fire hydrants, water and sewer lines, sewer pump stations, water valves, and water meters. It also administers the Fats, Oils and Grease Program to educate Greensboro's residents and businesses about proper disposal of cooking grease and oils.
Phone: 336-373-2033
Fax: 336-412-3936
Mailing Address: PO Box 3136, Greensboro, NC 27402-3136
Location: 2602 S. Elm-Eugene St., Greensboro, NC 27406
Engineering - Michael Borchers, Manager
The Engineering Division is responsible for the design and coordination of the engineering needs of the City's water and sewer infrastructure.
Phone: 336-373-2055
Fax: 336-412-6305
Mailing Address: PO Box 3136, Greensboro, NC 27402-3136
Location: 2602 S. Elm-Eugene St., Greensboro, NC 27406
Stormwater Management - David Phlegar, Manager
The Stormwater Management Division works to alleviate flood-related problems, improve water quality in streams through plan review and policies, monitor the quantity and diversity of aquatic life in streams, and assist residents on drainage issues.
Phone: 336-373-2055
Fax: 336-373-3119
Mailing Address: PO Box 3136, Greensboro, NC 27402-3136
Location: 2602 S. Elm-Eugene St., Greensboro, NC 27406
Water Reclamation - Don Howard, Manager
The Water Reclamation Division removes contaminants from wastewater or sewage, and releases it safely into nearby streams. The Industrial Pretreatment Program is also administered by this division.
Phone: 336-373-7740
Fax: 336-373-7720
Mailing Address: PO Box 3136, Greensboro, NC 27402-3136
Location: 2350 Huffine Mill Rd, McLeansville, NC 27301
Water Supply - Barry Parsons, Acting Manager
The Water Supply Division produces high-quality drinking water that meets or surpasses all standards for health, safety, and aesthetic appeal.
Phone: 336-373-5855
Fax: 336-373-5834
Mailing Address: PO Box 3136, Greensboro, NC 27402-3136
Location:1041 Battleground Ave., Greensboro, NC 27408
Business - Kristine Williams, Manager
The Business Division is responsible for human resources, public education, technology, and finance needs of the department.
Phone: 336-373-2055
Fax: 336-412-6305
Mailing Address: PO Box 3136, Greensboro, NC 27402-3136
Location: 2602 S. Elm-Eugene St., Greensboro, NC 27406
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