• Why is my drinking water milky, cloudy or white?
• What is the chlorine taste or odor in my water?
• Why is my water discolored (yellow, red, or brown)?
• What would cause a musty, moldy, or earthy taste or odor in the water?
• Why is fluoride added to the water? Is it safe? 
• I'm getting pink or black residues on surfaces in contact with water. Why? 
• I see white or black particles in the water. What causes this? 
• My water is cloudy and/or tastes bad. Who should I contact?
• Is my water safe? Do I need to boil my water?
• My family has been sick. How can I be sure my water is not the cause?
• I have low water pressure in my home. Who should I contact?
• What is the range of water pressure in Greensboro?

Emergency Drinking Water

• Where does our water come from?
• What has the Water Resources Department done to prepare for emergencies?
• How do I store water?
• Where can I get more information?

Home Water Filtration and Heating

• Do I need a water filter?
• How do I flush a water heater?
• How do I disinfect a water heater?

Water Hardness

• Somebody left bottles at my house as part of a Community Water Test. Does the Greensboro Water Resources Department do this?
• My neighbor had this test done and was told the Greensboro City water is alkaline. Is this true?
• Does Greensboro have 'hard' water? And what exactly does that mean?
• What are these grains of hardness that people refer to?
• My neighbor said City water has a hardness of 2-3 gpg. Is that hard or soft?
• What causes water hardness? Should I be concerned about contamination?
• Are there advantages to having extremely soft water?
• What about disadvantages to softening?
• Why would anyone in Greensboro soften the City water if we already have moderately soft water?