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New Connections to City Water and/or Sewer
Effective Immediately! Water Resources requires you fill out the Utility Services Request Form for Meter and Capacity Use Fees for a Single Building (pdf) / Word to ensure your request is properly addressed. If you have any questions about this form, please contact Water Resources Utility Services at 336-373-2055.
New!
Updates on Water and Sewer Connections (pdf)
What is the cost to connect to City water?
Meter
The cost of an average 5/8-inch meter is $185 for new construction or $165 for an existing home. New! Meter Charges Update (pdf).
Capacity Use Fee (New Rates Effective August 1, 2008)
A one-time capacity use fee is charged to all buildings and homes built after 1989. Revenue from this fee helps replenish the system capacity used by new customers.
The fee for a home is based on the heated square footage of the property and whether the property is located inside or outside the City limits. The combined water and sewer maximum fee charged for most homes inside the city is $1,970 and the maximum fee charged for homes outside the city is $5,910.
The fee for a non-residential building is based on the size of the meter and whether the property is located inside or outside the city.
A detailed listing of capacity use fees is contained in the Greensboro Code of Ordinances, Chapter 29, Section 29-53.
If there is no water or sewer lateral in place that connects your property to the main, the City will no longer make these connections.Call Water Resources at 336-373-2055 or visit us at 2602 S. Elm-Eugene St. Office hours are Monday to Friday, 8 am to 5 pm. A private, licensed utility contractor must install the laterals; the meter must be purchased separately.
If you live outside the City, other fees may apply. A Utility, Annexation and Development Petition may also be required. Call Water Resources at 336-373-2055 or visit us at 2602 S. Elm-Eugene Street for more details. Office hours are Monday to Friday, 8 am to 5 pm.
Contact Water Resources at 336-373-2055 for more information about connecting to City water. What is the cost of an irrigation meter?
The cost based on a 3/4-inch irrigation meter is $200. No capacity use fee is required unless a new lateral line to the water main is installed. Call Water Resources at 336-373-2055 for details.
Is water or sewer available to my property?
To find out if water or sewer service is available to your property, call Water Resources at 336-373-2055 or visit us at 2602 S. Elm-Eugene St. Office hours are Monday to Friday, 8 am to 5 pm.
Who can I contact to find the location of an existing lateral line?
To find the location of an existing lateral line, call Water Resources at 336-373-2055 or visit us at 2602 S. Elm-Eugene St. Office hours are Monday to Friday, 8 am to 5 pm.
Am I required to have a backflow preventer?
Backflow preventers are required to be installed within 10 feet of non-residential meters and irrigation meters. Backflow devices protect public potable water from contamination due to potential cross-connections, backflows or back siphoning. Call Water Resources at 336-373-2055 for more information.
What type of backflow preventer do I need?
Reduced Pressure Zone Backflow Preventers are required for commercial uses and irrigation systems. Visit the Developers and Contractors page for standards on backflow preventers. Call Water Resources at 336-373-2055 for additional details.
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