Enterprise Solutions

Enterprise Solutions, formerly ERP, emphasizes enterprise software solutions. The Enterprise Solutions Department is made up of the following three divisions: 

• Application Services
• Enterprise Business Services
• Geographical Information Systems

Application Services (APS)
Applications Services provides application development services and database support for City departments. APS creates proprietary applications such as those for building permits, contract tracking, leasing administration, parking management, and the Contact Center. The team is also responsible for interface support for all e-commerce payments and other vendor-provided systems. Additional services are provided upon request by residents and City Council.

Enterprise Business Services (EBS)
The Enterprise Business Division focuses on the Lawson ERP Solution and consists of application analysis, Lawson system administration, and technical training. The team evaluates current and future software implementations against a set of standards and creates a consistent support plan for testing, upgrading, downtime, documentation, and vendor negotiations. The technical training aspect of EBS is responsible for building e-learning modules and integrated process curriculum.

Geographical Information Systems (GIS)
This division provides integrated computerized maps and spatially related information to enhance public safety, environmental protection, transportation, and other City services. GIS provides a centralized map foundation that other departments can build upon as necessary. Layers that can be added to the foundation include streets, water and sewer infrastructure, lakes, parks and recreation facilities, treatment facilities, population, City Council districts, bus routes, and trash collection routes. This team is also responsible for support of the Enterprise Asset Management System, which creates work orders for several City departments.

Enterprise Solutions Mission Statement:
Provide quality information efficiently.