Are you a: 

residential location with automated cans (green or brown)

residential location with rear packer service (your personal trash cans)

commercial location with dumpsters

commercial location with automated cans (green or brown)

commercial location with rear packer service(your personal trash cans)

Contact Type. Your comments today are based on:

a phone conversation with a City Call Center representative

a phone conversation with a Solid Waste Employee

an in person conversation with a driver, collector, repair technician, or inspector

an in person conversation with a Solid Waste supervisor

a written notification left on your can or door

visiting the website

other

Completely Disagree Disagree Neutral / Average Agree Completely Agree Not Applicable

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The person you spoke to was polite and courteous.

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The person you spoke to was knowledgeable.

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The person you spoke to was easy to understand

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The person you spoke to was helpful.

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The person you spoke to followed through on actions as promised.

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The written notification you received was informative.

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The written notification you received was visually easy to read.

Which of the following statements best describes your feelings about the actions taken by our Department (please describe in "Overall Comments" below)

I am completely satisfied

I am somewhat satisfied with the action taken

I am not at all satisfied with the action taken

I am not satisfied and no action was taken.

Overall Comments  

Please use this space to describe a particularly good or unpleasant experience, or any other additional comments you may have.

Your Contact Information

Your name and address may remain anonymous. If you are reporting a problem, it would help us improve, if you at least tell us the street or neighborhood where the problem occurred.

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