The City of Greensboro provides basic utility services, including water and wastewater service, stormwater management, solid waste collection and disposal, and disposal of household hazardous waste.

Residential and commercial properties are billed for these services on a City Services Billing Statement, which is generated and mailed monthly or quarterly, depending on assigned cycle.

Paying Your Utility Bill

To make payments in person, visit the Melvin Municipal Office Building at 300 W. Washington St. or the J. Edward Kitchen Operations Center at 2602 S. Elm-Eugene St. If you have questions about your utility bill, call (336) 373-CITY (2489) or visit the Water Resources Department at the Kitchen Operations Center. 

Your utility payments can be mailed to:

Collections Division - Utility Payments
PO Box 1170
Greensboro, NC 27402-1170

There is a $25 processing fee for all returned checks.

Visit Water Resources for more information on stormwater management services or water and wastewater services.

Visit Environmental Services for more information on household hazardous waste.