General Information

The City of Greensboro has a centralized program of human resources administration consisting of six primary divisions. A brief description of each major area is identified below:

Administration and Policy

The Human Resources Department provides a comprehensive program of support services and consulting to all departments and agencies. In conjunction with employee committees, the department provides a varied program of employee relations activities, including a variety of employee oriented publications, employee recognition and awards programs, ongoing communications programs, and individual professional consulting with employees/supervisors experiencing problems on the job.

Connie Hammond, Human Resources Director, (336) 373-4629
Tammy Dickens, Human Resources Analyst, (336) 373-2365

Compensation, Employment, and Special Projects Division

Special Projects and FLSA Compliance
The special projects section focuses on department-based and Citywide strategic initiatives and programs. These include developing a program of client services, quality assurance, and departmental performance management processes. Other initiatives include HR performance tracking & HR metrics, auditing Citywide compliance with HR policies, succession planning, and looking ahead to future initiatives including internship/executive fellows program, e-recruiting, strategic diversity staffing, and other areas as may be defined by City management.

Tina Jones, Sr Human Resources Manager, (336) 433-7217
Alice Burkholder, Human Resources Consultant, (336) 373-7947
Teresa Lockamy, Human Resources Consultant, (336) 373-2978
Bob Carter, HRIS Consultant/Webmaster (336) 335-5519

Compensation and Job Evaluation
The compensation program provides effective, uniform administration of pay among all employees, permits decentralization of pay decisions, and assures employees of periodic performance appraisals and pay reviews. The goals of the compensation program are to support the City’s business strategy, reinforce organizational policy and structure, and enhance the desired culture of the organization.

Employee compensation is administered in a fair and systematic process in accordance with the employee’s work performance and the requirements of the specific job. The City’s pay structure is designed to be: 1) externally competitive with other organizations that compete with the City for employees, 2) internally equitable among all positions based on the relative level of duties and responsibilities, and 3) based on the principle that individual performance is the basis for pay increases within the established pay ranges.

The job evaluation program is designed to ensure internal equity among all types and levels of classifications in all City departments and agencies, as well as to ensure external competitiveness to relevant labor market salaries paid for similar work.

Tina Jones, Sr Human Resources Manager, (336) 433-7217
Chris Yountz, CCP, Compensation Consultant, (336) 373-2607
Penny Pruitt, Compensation Analyst (336) 373-4657

Recruitment, Staffing, and Employment Services
The City’s Employment Office is responsible for organizing and coordinating the recruitment, initial screening, and selection processes for all positions (except sworn police officers and temporary events staff at the Coliseum), as well as coordinating the City’s Affirmative Action / Equal Employment Opportunity program. The goal of this section is to attract qualified applicants and assure equal opportunity employment for all citizens without regard to age, race, gender, color, national origin, religion, or disability or sexual orientation. Information on current announced vacancies can be found on the City’s Employment Page.

This division has the primary responsibility for administration of the City’s Human Resource Information System (HRIS) as part of an enterprise resource planning team with ERP, MIS, and Finance. The major areas of responsibility include the review and confirmation of all payroll transactions, authorizing employee security and training City staff in the functional uses of HRIS, filing of required Federal and State reports (monthly, annual and biannual), and employee personnel records (creation, maintenance, imaging, storage, and retention). The division is also responsible for creating and maintaining the City’s Human Resources Department website, both external (Internet) and internal (City Intranet).

Carolyn Schneck, HRIS Manager (336) 373-3737
Bob Carter, HRIS Consultant/Webmaster (336) 335-5519
Ja’Tia Brown, HRIS Analyst (336) 373-2129
Renee Arrington, HR Processing & Records Coord (336) 373-4672

Learning and Development Division

Learning and Development's mission is to provide opportunities for employees to achieve exemplary performance through quality learning experiences and organizational development. The vision is to be the organization's preferred and most reliable source for learning and organizational development activities, programs and resources by providing customized training for work groups, retreats, meeting facilitation, team building. Ideally this division is the first place employees call when they have a need or question about individual growth, group effectiveness, or organizational improvement. Employees are encouraged to take advantage of the opportunities and resources available for their personal and professional growth.

Jay Wenberg, Learning & Development Manager, (336) 373-4841
Peggy Hall, Organizational Development Specialist, (336) 373-2701
Terri Wallace, Organizational Development Specialist, (336) 373-2179
Don Smith, Employee Relations Officer, (336) 373-2730
Lacy DeBerry, Employee Relations Officer, (336) 373-3656
Diane Benner, Human Resources Technician, (336) 373-2572
Jackie Moore, Administrative Assistant, (336) 373-4596

Employee Health and Safety Division

Employee Health and Safety encompasses an extensive program of job specific occupational and work place safety training. Additional components of this program include assessing equipment functionality and safety, evaluating accidents and accident history, administering the Workers’ Compensation program, and other support services designed to enhance City employee safety and help ensure a healthy work place environment. The City’s Medical Services unit provides both pre-employment and periodic (Public Safety) physical exams for employees, as well as health screenings, periodic shots and medical referrals, and clinic visits. This unit is also the internal referral unit for employees in need of the Employee Assistance Program (EAP) and provides a variety of healthy lifestyle educational activities, programs, and screenings.

Fred Allen, Safety and Health Manager, (336) 373-2618
Audrey Hewitt, Workers’ Compensation Specialist, (336) 373-2616
Marion Davis, Administrative Assistant, (336) 373-2412
Debbi Meurs, Safety Administrator, (336) 373-2167
Jenise Bacon, RN, PA, Medical Services Supervisor, (336) 373-2746
Janice Campbell, RN, Staff Nurse, (336) 373-2412
Pam Robbins, Wellness Coordinator, (336) 373-2518

Contact the Human Resources Department

Mailing Address: PO Box 3136, Greensboro, NC  27402-3136
Office Address: 300 West Washington St., Greensboro

Office: (336) 373-2020
FAX: (336) 373-2511
TTY (Hearing Impaired): (336) 333-6930