Smith Senior Center Receives State Certification
The Mabel D. Smith Senior Center, located at 2401 Fairview St., has received a 2014 Center of Excellence certification from the NC Division of Aging and Adult Services. The year-long comprehensive certification process was led by Smith Senior Center Director Teania Jackson and Parks and Recreation Senior Services Coordinator Jennie Matkins.
GDOT Receives Award from Institute of Transportation Engineers
The City’s Department of Transportation has received the 2014 Management and Operations/ITS Council Best Project Achievement Award-Organization for the upgrade and expansion of its communications network and computerized traffic signal system. The result is a citywide network that has the potential to eliminate future telecommunication line leasing costs of more than $400,000 per year.
Three Employees Receive State Awards
Three City employees have received state awards for their public service. Greensboro interim Assistant City Manager Wesley Reid was presented with North Carolina’s highest civilian honor, the Order of the Long Leaf Pine. Guilford Metro 9-1-1 employees Kim Burkley received the National Emergency Number Association’s 2014 Communications Center Employee of the Year award and Clay Kennedy received the NC Association of Public Safety Communications Officials 2014 Support Personnel of the Year award.
City Receives United HealthCare Award
The City has received a Well Deserved Award from United HealthCare for its demonstrated commitment to improving its employees’ health and well-being through effective worksite wellness programs. According to Jeff Maddox, vice president of United HealthCare, the City is the only employer in the southeast to receive this award. He also noted that the City has greatly developed its health and wellness initiatives in a short time.
GTN Producer Wins National Telly Award
Worley Smith, a producer with Greensboro Television Network (GTN), has won a Telly Award for his production "Don't Let this be You" for the Greensboro Police Department, which highlights the problem of sexual assault. The Tellys are national-level awards that recognize excellence in broadcast production. This is the 28th national award won by GTN since 2000.
Crime Stoppers Earns Regional Awards
The Southeastern Crime Stoppers Association has awarded its Productivity Award for 2013 to Greensboro/Guilford Crime Stoppers for its role in solving the most cases and recovering the most amounts of property and drugs in the population category of 300,000-400,000, and its 2013 Media of the Year Award for Clear Channel Media & Entertainment's efforts in advertising the 2013 Crime Stoppers Golf Tournament and the program in general.
City Water Treatment Plants Receive Performance Award
The City's Water Resources Department has received the Partnership for Safe Water Phase III Directors Award for both the Mitchell Water Treatment Plant and Townsend Water Treatment Plant. The Partnership for Safe Water program was developed by the Environmental Protection Agency (EPA), American Water Works Association (AWWA), and partner organizations to recognize water suppliers that successfully optimize system operations.
City/County Employee Campaigns Earns United Way Award of Excellence
The annual City/County Employee Campaign, which raises funds for local United Way agency programs, is one of 39 recipients of the 2013 North Carolina Award for Campaign Excellence. Sponsored by the United Way of North Carolina, the Spirit award provides statewide recognition of companies and their employees who demonstrate campaign excellence and outstanding commitment to communities through local United Way involvement.
Water Resources Receives State Public Sector Safety Star
The Construction and Maintenance Division of the City's Water Resources Department is receiving the Carolina Star Program Public Sector Star award from the NC Department of Labor. The division provides installation, operation and maintenance of the water distribution system and the wastewater collection system, as well as special services to other divisions. City staff works closely with the NC Department of Labor to implement a strong program that encourages employee safety through compliance.
Crime Stoppers Receives State Award
The Greensboro/Guilford Crime Stoppers program has received 2012’s Best Promotional Idea award from the NC Crime Stoppers Association Conference (NCCSA). The recognition was for the program’s new logo incorporating fingerprints of assorted bright colors, the tip line phone number, and texting information in one eye-catching bundle. Launched in late 2012, the logo is on Guilford County Sheriff’s Office and Greensboro Police Department vehicles as a means of encouraging people to report information.
Greensboro Named a Bicycle Friendly Community
The City has been recognized by the League of American Bicyclists as a Bronze-level Bicycle Friendly Community for the second time. The first time was in 2009; each designation lasts four years. Greensboro was recognized for its commitment to improving conditions for bicycling through investment in bicycling promotion, education programs, infrastructure, and pro-bicycling policies.
GTN Producer Wins National Telly Award
Worley Smith, a producer with Greensboro Television Network (GTN), has won a Telly Award for his creation of the montage that opens the broadcast of every City Council meeting. The Tellys are national-level awards that recognize excellence in broadcast production. This is the 27th national award won by GTN since 2000.
Purchasing Earns Sixth State Award
The City's Purchasing Division received its sixth consecutive Sustained Professional Procurement Award (SPPA) at the recent annual Government Purchasing Conference. This award recognizes member agencies who have demonstrated sustained excellence in purchasing standards during the calendar year.
GTA Receives 3 Marketing Awards
Greensboro Transit Authority's (GTA) 2012 marketing efforts have received three award recognitions from the North Carolina City-County Communicators. The awards were for first place for Print Publications and Best Use of a Promotional Item. GTA also received a second place recognition for Special Events.
Crime Stoppers Earns State Awards
The Greensboro/Guilford Crime Stoppers program earned two awards at the 2012 North Carolina State Crime Stoppers Association Training Conference. The first honor, Board Member of the Year Award, was bestowed upon Harold Moag for serving since 1988. The second award was for Best Promotional Idea for displaying information about “Most Wanted” offenders on digital billboards throughout the city.
GM 9-1-1 Squad Named NC Team of the Year
Guilford Metro 9-1-1’s C-Squad has been awarded the 2012 North Carolina National Emergency Number Association’s “Communications Team of the Year Award” for its work on a multiple homicide/suicide in November 2011 that involved four different crime scenes.
City Website Receives National Award
The City has received a third place Savvy Award of Excellence for the best overall website for cities with a population of more than 110,000 at the 24th Annual City-County Communications and Marketing Association (3CMA) Annual Conference. The Savvy Awards competition recognizes outstanding local government achievements in communications, public-sector marketing, and citizen-government relationships.
GPD Special Response Team Earns National Award
The National Tactical Officers Association (NTOA) has awarded the Greensboro Police Department’s Special Response Team one of its highest honors, the Unit Citation for Valor, for its response to a barricaded suicidal man in March 2012. The NTOA is a nonprofit organization that provides training resources to promote tactical excellence.
Planning & Community Development Wins State Award
The City’s Planning and Community Development Department has received a 2012 North Carolina Marvin Collins Planning Award in the Regional Implementation category for its 2010-14 Plan for a Resilient Community. The plan, which was adopted by the Greensboro City Council in August 2010, promotes equitable and affordable housing, expand transportation choices that support economic competitiveness, and value existing communities and neighborhoods.
Commission on the Status of Women Receives National Award
The City’s Commission on the Status of Women (CSW) has been awarded the National Association of Commissions for Women (NACW) National Outstanding Achievement Award for its Breast Density Awareness campaign at the 2012 NACW Conference. The CSW’s Women and Health Committee studies topics affecting the health of women and develops educational programs accordingly.
Channel 13 Producer Wins National Telly Award
Carlos Castellanos, a producer with Channel 13, has won a Telly Award for his video "Grease Blob," a 30-second public service announcement produced for the Water Resources Department to highlight the problem of pouring grease down a drain. The Tellys are national-level awards that recognize excellence in broadcast production. This is the 26th national award won by Channel 13 since 2000.
Purchasing Once Again Earns State Award
The City's Purchasing Division received its fifth consecutive Sustained Professional Procurement Award (SPPA) at the recent annual Carolinas Association of Government Purchasing Spring Conference. This award recognizes member agencies who have demonstrated sustained excellence in purchasing standards during the calendar year.
GM 9-1-1 Wins 2 Team of the Year Awards for 2011
Guilford Metro 9-1-1's "A-Squad" shift has won two state Team of the Year awards for 2011: the NC Association of Public-Safety Communications Officials and the NC National Emergency Numbers Association awards. Both honors were for the group's performance during a multi-jurisdictional incident involving a police vehicle chase.
Greensboro Earns Award for National Night Out
The National Association of Town Watch has selected Greensboro as a National Award Winner for its “outstanding participation" in the 2011 National Night Out crime, drug and violence prevention program. This marks the eighteenth year that the police department and city residents have been recognized for their participation in National Night Out. In 2011, approximately 106 neighborhoods throughout Greensboro sent a strong message to criminals letting them know that residents are organized and fighting back to reduce crime.
CALEA Re-accredits City's Police Department
For the eighth time since undergoing the process to achieve recognition for professional excellence, the Greensboro Police Department has been awarded accreditation from the Commission on Accreditation for Law Enforcement Agencies Inc. (CALEA). The department is the first agency in NC to become accredited and has been continuously accredited since 1986. Accreditation is for three years, during which the department must submit annual reports attesting continued compliance with the original standards.
E&I Awarded International Accreditation
The City’s Engineering and Inspections Department has been awarded accreditation of its building division by the International Accreditation Service (IAS). Greensboro is the first city in North Carolina to receive the award, and is only the thirteenth department in the world to receive this accreditation. IAS accreditation program provides a trusted, independent assessment and verification of the department’s capabilities, efficiency, and effectiveness, and ensures it is operating at the highest legal, ethical, and technical standards. IAS conducted a pre-evaluation review in February 2010 and a full on-site evaluation in April 2010.
CAPRA Re-accredits City's Parks & Recreation Department
The Commission for Accreditation of Park and Recreation Agencies (CAPRA) has officially re-accredited the City's Parks and Recreation Department, making it one of only 104 departments in the country to be accredited. As part of the accreditation process, the City department submitted evidence of compliance for all of CAPRA's 140 standards of best practices for park and recreation management and operations. To be re-accredited, the Parks and Recreation Department had to comply with 36 fundamental standards and meet 85 percent of the remaining standards. The department, which was originally accredited in 2006, undergoes a full review of the standards every five years to remain accredited.
Library Branch Recognized for Sustainability Efforts
The Urban Libraries Council has recognized the Kathleen Clay Edwards Branch Library as one of its 2011 Top Innovators in the Sustainability category. In addition to modeling green practices, the branch provides environmentally focused programs that attract more than 5,000 people annually, leads the area's Earth Day celebration that draws another 2,000 people annually, and supports outreach programs that extend environmental education to diverse populations.
Fire Department's Assistance Recognized
The Greensboro Fire Department has been presented with the 2011 Jerry Craft Award by Industrial Fire World for its assistance at the Colonial Pipeline tank farm fire in June 2010.
Purchasing Earns State Award
The City's Purchasing Division received its fourth consecutive Sustained Professional Procurement Award (SPPA) for 2010. This award recognizes member agencies who have demonstrated sustained excellence in purchasing standards during the calendar year. Meanwhile, the City has also received its 36th consecutive Certificate of Achievement for Excellence in Financial Reporting from the Government Finance Officers Association of the United States and Canada for the fiscal year ending June 30, 2010.
Treatment Plants Earn Performance Award
The City's North Buffalo Wastewater Treatment Plant was recently awarded a Gold Peak Performance Award for its outstanding 2010 environmental compliance record. The award, presented by the National Association of Clean Water Agencies, recognizes facilities that achieve 100 percent compliance with their NPDES permit per calendar year. Also, the Thomas Z. Osborne facility earned the Silver Peak Performance Award for receiving no more than five NPDES permit violations in the year.
Voices of a City Exhibit Earns Accolades
The American Association for State and Local History (AASLH) has recognized the Voices of a City exhibit at the Greensboro Historical Museum with a 2011 Leadership in History Award of Merit. The organization cited the exhibit for “excellence in the collection, preservation and interpretation of local history.” The award recognizes superior and innovative achievements in historical preservation and interpretation that “make the past more meaningful to all Americans.”
Channel 13 Program Earns 2nd National Award
Channel 13 has received the 32nd annual Telly Bronze Award for the program Voices of a City. Voices highlights people who have made Greensboro great and who have made positive contributions to the City’s character. The Telly Awards competition recognizes excellence in government communications. The Voices program also won the 2010 Savvy Silver Circle Award.
Reader's Digest Recognizes Greensboro as Best of America
The City of Greensboro has been selected as a Best of America city in the Reader's Digest 2011 "We Hear You America" campaign. Greensboro placed in the category of cities with a population between 250,000 and 499,000. More than 9,000 cities, towns, villages and boroughs throughout the country participated in the campaign, which asked residents to vote online for their favorite community. The City earned $10,000 from the publication for all its votes; the money was donated to two community nonprofits. Greensboro is one of 10 featured in the May 2011 issue of Reader's Digest.
GPD's NNO Earns Another Award
The Greensboro Police Department (GPD) has been selected as a National Award winner by the National Association of Town Watch (NATW) for its participation in 2010's National Night Out (NNO) crime, drug and violence prevention program. Award recipients are selected based on the area's participation and a post-event report detailing what has been done to positively alter crime that year. GPD's report detailed SCORE efforts by each of its Community Resource Team squads and other City department partners. For 2010's NNO, GPD registered more than 100 communities as participants. This is the department's 15th award for NNO participation since 1993; it has been an NNO participant since the national program began in 1983.
Channel 13 Wins National Award
Channel 13 has received the 2010 Savvy Silver Circle Award for the program Voices of a City. Voices highlights people who have made Greensboro great and who have made positive contributions to the City’s character. The Savvy Awards competition recognizes outstanding local government achievements in communications, public-sector marketing, and citizen-government relationships. This is Channel 13’s eighth Savvy award.
GTA Wins National AdWheel Award
Greensboro Transit Authority (GTA) recently received top honors in the American Public Transportation Association’s 2009 AdWheel Awards, which recognizes marketing excellence in transit operations across the country. GTA is a grand award winner in the electronics category for its radio spot created by Kevin Elwood, Transportation, and produced by Entercom Radio, which hyped new services that went into effect at the beginning of 2010.
City Named Playful City USA Community for Second Year
The City has been named as a 2010 Playful City USA community, recognizing that it ensures its children are active and healthy despite difficult budget constraints. Playful City USA is a national recognition program honoring cities and towns determined to prioritize play and ensure that children are healthy by providing the time and space for play. This year KaBOOM!, a national nonprofit dedicated to saving play, recognized 118 cities across the country as Playful City USA communities, including Greensboro. The City was also named a Playful City in 2009. KaBOOM! selected Greensboro for 2010 honors because of its commitment to children with its Parks and Recreation Department Adopt-A-Park program, which works directly with neighborhoods to identify and address access issues for existing playgrounds.
City Designated a Citizen-Engaged Community
Public Technology Institute (PTI) recently announced that the City of Greensboro, along with eight other local governments from across the US, has been designated as a Citizen-Engaged Community for 2010-2012. The recognition is for the City’s implementation of “best practices” of multi-channel (Web, civic media, Interactive Voice Response, 311 / call agents) public access to government services and information. Highlighted were the City’s use of Citizen Relationship / Records Management (CRM), its Contact Center, Web portal technology, telephony systems, Interactive Voice Response, and mobile communications infrastructure to advance new standards for citizen participation and government performance reporting.
Field Operations Earns State Award
The City's Field Operations Department recently received the Public Sector Star Award by the NC Department of Labor for its exemplary occupational safety and health programs. The department has worked to enhance safety for its 350 employees through an increased emphasis on training and compliance with city and state standards. The results include a more than 45 percent reduction in personal injuries and a 33 percent reduction in vehicle / equipment accidents since becoming a department in 2006. These safety improvements translate into fewer lost work days, lower medical costs, reduced workers compensation costs, and reduced vehicle accident and repair costs – an estimated cost savings of $750,000.
GTA Staff Member Awarded
Kevin Elwood, strategic information specialist for the Greensboro Transit Authority, was recently awarded two awards for Excellence in Communications from the North Carolina City-County Communicators (NC3C). One award was for first place in Special Events for the 2009 Rosa Parks Day event and the second was a second place award in Printed Publications for the Transportation Department Traffic Zone News magazine. NC3C consists of public communications representatives in government from across the state.
GM 911 Award Second International Accreditation for Excellence
Guilford Metro 9-1-1 was recently awarded international accreditation as an Emergency Medical Dispatch Center of Excellence from the International Academies of Emergency Dispatch (IAED), a standard-setting organization that promotes safe and effective emergency dispatch services world-wide. This is the second accreditation GM 9-1-1 has received from IAED in less than four months; the first was for achieving the Emergency Fire Dispatch Center of Excellence accreditation. GM 9-1-1 is now the 134th emergency communications center / 9-1-1 center in the entire world to be awarded this distinction, and becomes only the fifteenth emergency communications center in the world to hold duel accreditation in Emergency Medical Dispatch (EMD) and Emergency Fire Dispatch (EFD).
Purchasing Once Again Earns State Award
The City's Purchasing Division received its third consecutive Sustained Professional Procurement Award (SPPA) at the recent annual Carolinas Association of Government Purchasing Spring Conference. Greensboro was one of 12 entities throughout NC to receive the honor. This award recognizes member agencies who have demonstrated sustained excellence in purchasing standards during the calendar year. "It demonstrates the dedication and professionalism of our purchasing staff," says Ron Goodwin, purchasing manager.
Channel 13 Safety Series Earns Notice
Greensboro Government Cable Channel 13 has received honorable mention in the Community Awareness category of the National Association of Telecommunications Officers and Advisors' 2009 Government Programming Awards for its "Partners in Safety" series. The one- to two-minute programs feature Greensboro Police officers sharing tips on how Greensboro residents can help protect themselves, their families and their property.
City Recognized as Bike-Friendly Community
Greensboro has been recognized by the League of American Bicyclists as a bicycle-friendly community. It's the fourth city in NC to be awarded this distinction. The City was honored for its outstanding work in bicycle safety, education, encouragement, evaluation and planning, among other areas. Greensboro has a long history of cycling and has made progress within the last few years in creating a stronger bicycling community.
Greensboro Named 'Playful' City
The City was recently honored by the nonprofit organization KaBOOM! as one of the nation’s top 93 communities that has taken innovative approaches to making play a priority for the health and well-being of its children. The award, called “Playful City USA,” was given to Greensboro for its Parks and Recreation Department initiatives, including encouraging neighborhood groups to participate in park upgrades by attending neighborhood association meetings, increasing the number of Adopt-a-Park participants, and promoting its Park Watch Program.
Crime Stoppers Wins National Award
Greensboro Police Department's Crime Stoppers program has won the FBI Director's 2009 Community Leadership Award, which honors individuals and organizations for their efforts in combating crime, terrorism, drugs, and violence in America. Created in 1990, the award is given in Washington, DC by the director of the FBI.
Water Department Wins Safe Drinking Water Excellence Award
The City's Water Resources Department recently received the 2008 US Environmental Protection Agency (EPA) Region 4 Safe Drinking Water Act Excellence Award for Large Surface Water Public Water Supply System. The EPA’s Region 4 is comprised of eight states in the country's Southeastern region, whose utilities were eligible to compete for this prestigious honor.
Guilford Metro 9-1-1 Wins Technology Award
Guilford Metro 9-1-1 was recently awarded the Solutions Award from the Public Technology Institute for its regional GIS/9-1-1 consolidation efforts. Metro 9-1-1 won in the GIS category for agencies serving a population of 350,000 to 749,999 people. The award was announced at the 2009 Technology Solutions and Innovations Conference and Exposition in May.
Crime Stoppers Program Honored
The Greensboro Police Department's (GPD) Crime Stoppers program has received the 2008 Productivity Award by the Southeastern Crime Stoppers Association. GPD won the award for having the most arrests and dollar amount recovered in the southeast (Delaware to Florida) for 2008. Crime Stoppers' tips led to 720 arrests and more than $242,000 in drugs and property recovered.
Purchasing Receives Award
The City's Purchasing Division of the Department of Financial and Administrative Services has received 2008's Sustained Professional Purchasing Award during the Carolinas Association of Governmental Purchasing's spring conference. This is the second consecutive year the division has received the award and been recognized as one of 12 elite agencies in North Carolina.
Library Wins Environmental Award
The Environmental Educators of North Carolina (EENC) has presented the Kathleen Clay Edwards Family Branch Library with the Outstanding Environmental Organization Award for 2008. This library is located in the 98-acre Price Park, which includes a bird and butterfly meadow, reading garden, walking trails, ponds, and wetlands.
Water Conservation Campaign Honored
In October 2008, the City received two national awards for its "Conserve Water Now" campaign, which was launched in October 2007. The campaign focused on encouraging Greensboro water customers to conserve water during the historic drought of 2007-2008. The campaign was also used by several other North Carolina municipalities and the Governor's office. The City-County Communications and Marketing Association (3CMA) recognized the campaign in two categories of its annual Savvy Awards competition: Most Creative with Least Dollars Spent and Marketing for a Community Issue.
BiPed Plan Wins State Award
On September 28, 2007, the Greensboro Urban Area Metropolitan Planning Organization (MPO) and the City of Greensboro Parks & Recreation Department received an Outstanding Planning Award for the Greensboro Urban Area Bicycle, Pedestrian and Greenway Master Plan, also known as the BiPed Plan. The honor was presented by the North Carolina chapter of the American Planning Association (NCAPA). The BiPed plan was selected as a project of "unusually high merit" in the category of Comprehensive Planning for a Multi-Jurisdictional or Regional Project.
The NCAPA commented on the BePed Plan's comprehensive nature and the quality. With the rare combination of bicycle, pedestrian, and greenway planning in a single document, the Plan provides for a non-motorized transportation network, rather than separate, disconnected facilities.
Treatment Plant Earns Performance Award
The City's North Buffalo Wastewater Treatment Plant was recently awarded a Silver Peak Performance Award for its outstanding 2006 environmental compliance record. The award, presented by the National Association of Clean Water Agencies, recognizes facilities that receive no more than five NPDES permit violations per calendar year.
Greensboro Beautiful Wins National Award
Outstanding Planning Award
Greensboro Beautiful has received the National Recreation and Park Association's 2007 Voluntary Service Award. Working in partnership with the City, Greensboro Beautiful has sponsored the design and construction of three public gardens and more than 100 landscaped sites on public property throughout the city. Its current project, Gateway Gardens, soon to be developed at East Lee and Florida streets, is the organization’s most ambitious project to date.
P&R Staff Members Honored
Two City Parks & Recreation employees received prestigious awards for excellence in service during the 2007 SC/NC Recreation & Park Association Joint Conference. Bonnie Kuester, P&R Director, received the coveted NCRPA Meritorious Service Award, which honors “long-term tenure of faithful and accomplished service" in a local Parks & Rec setting. With 39 years of service, Bonnie began her career as supervisor for Special Populations and rose through the ranks, becoming director in 1992. The second award was presented to Casey Chesson, Lindley Recreation Center Supervisor, as the 2008 NCRPA Young Professional of the Year. Casey provides high quality leisure activities for everyone, while retaining a special interest in serving and advocating for therapeutic recreation.
Activity Book Receives Silver Circle Award
In October 2006, the City's Bicentennial Activity Book for Kids was honored with a Silver Circle Award from the City-County Communications & Marketing Association (3CMA). The organization conducts its Savvy Award competition annually, recognizing excellence in communications and marketing activities in local governments. Judges commented: "Simple project with simple goal and good execution. Nice use of bright colors for the audience along with applicable and fun questions and games to integrate as a learning experience. Great way to integrate most city departments into the exercise."
The North Carolina chapter of the American Planning Association has selected the Willow Oaks Redevelopment Project to receive its 2006 Outstanding Planning Award - Implementation, Large Community. The award will be presented during the NCAPA conference on October 6 in Hickory.
Agent of Change
Acting Police Chief Tim Bellamy was honored as a "Change Agent of the Year" on May 25, 2006 by the Greensboro Chamber of Commerce and the Other Voices program. According to his nomination, the Chief has "dealt with personnel issues, discipline, addressed public concerns and ensured responsible quality police services" since being appointed to his position in January. "Tim promotes justice and fairness to all employees and the public with honesty and a willingness to listen, while encouraging his peers and subordinates to do what they have been entrusted to do, treating all citizens with respect and dignity."
Chamber of Commerce Business Awards
The City of Greensboro received three awards during the Greensboro Chamber of Commerce 2006 Business Awards Ceremony on Thursday, May 11, 2006. The Equipment Services division of the Financial & Administrative Services Department received its first Gold Award for Safety from the NC Department of Labor. In addition, the North Buffalo Water Reclamation Facility earned its fourth consecutive Gold Award for Safety.
Also, the City received the Outstanding Media Advocate of the Year Award from the Greensboro Mayor's Committee for Persons with Disabilities for accessibility improvements to the City's website.
Greensboro Public Library
Library Director Sandy Neerman received the “Charlie Robinson Award” from the American Library Association in February 2006. The award honors a public library director who, over a seven-year period, has been a “risk taker, an innovator and a change agent in a public library.” A tireless advocate of libraries and literacy, Sandy Neerman will be honored at the next ALA conference.
Greensboro Fire Department
Greensboro firefighters ranked highly in the Scott Firefighter Combat Challenge World Finals held in Florida in late 2005. Only 80 teams in the world qualified to attend this competition. At the completion of the World Finals, the Greensboro Senior Team placed 8th and the Rookie Team placed 20th.
The Public Technology Institute (PTI) has selected the City of Greensboro's Contact Center as one of its Top 25 Technology Solutions for 2004. Opened in April 2005, the Contact Center provides one number - 373-CITY (2489) - for residents to call for assistance with any City information or services. The PTI award noted the research and consolidation efforts that were needed to ensure that the City Service Representatives were able to respond to any question and initiate work orders to the correct departments. The technology for the Contact Center was designed inhouse by the Management Information Systems department, providing a substantial cost-savings to the organization.
In May 2005, the Greensboro Fire Department recently received the Higgins & Langley Memorial Award in Swiftwater Rescue from the National Association of Search and Rescue. The award recognizes preparedness and teamwork under extreme rescue conditions. The fire department was honored for its work throughout North Carolina during last year’s flooding due to the remnants of several hurricanes. This award has been given only four times in the past 12 years.
In August 2005, the City's internal Web site, CityNet, received an award from the City-County Communications and Marketing Association, a national organization of government professionals responsible for internal and external communications and marketing. CityNet was created in 1998 as a new tool to provide information to the City's employees. As technology progressed and more employees began using the intranet to obtain information, the City's communications office undertook a redesign of the site to make it more organized, more informative and more user-friendly. The redesigned site was unveiled in October 2004.
The City of Greensboro was named a Tree City USA for 2004 by the National Arbor Day Foundation. This is the 14th year Greensboro has received this honor which recognizes environmental improvement and high levels of tree care. Greensboro was cited for demonstrating progress in its community forestry program in the areas of: education and public relations; interpretive program; tree care workshop; tree planting and maintenance; and street tree planting.
The City of Greensboro Finance Department has been awarded the Certificate of Achievement for Excellence in Financial Reporting from the Government Finance Officers Association (GFOA) of the United States and Canada. The award is the highest form of recognition in governmental accounting and financial reporting and Greensboro has represents a significant accomplishment. The City has received the award for 30 consecutive years.
Parks & Recreation
Parks & Recreation has been named one of five recipients of the prestigious "Excellence in Youth Sports Award." The award recognizes outstanding organizations around the world that conduct diverse youth sports programs that focus on providing positive and safe experiences for all participants. The award is presented by the National Alliance for Youth Sports and Athletic Business magazine.