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How can I contact the City’s Transportation Department?

Physical address: 300 W. Washington St., Room 321, Greensboro, NC 27402
Mailing Address: PO Box 3136, Greensboro, NC 27402-3136
Telephone: 336-373-4368   Fax: 336-412-6171 
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How can I find out if my home will be affected by the Greensboro Urban Loop?

The North Carolina Department of Transportation (NCDOT), 1584 Yanceyville St., can provide complete information about the Urban Loop, property impacts, roadway design and scheduling. Contact Brad Wall at 336-334-3192 for answers to questions or to share concerns. Maps are also available in NCDOT's office for you to check the location of private property in relation to the Urban Loop. Also, check out the City's Road Project Mapping Tool to see how close a property may be to a planned major roadway project.

How can I get a streetlight installed on my street?

GDOT places streetlights along major corridors, as well as residential streets. You can request installation of streetlights along your streets. Before requesting a streetlight, you must obtain signatures of 75 percent of the residents along your street on a streetlight petition. GDOT funds the public street light program at no additional cost to the requesting resident.

How do I report signal malfunctions?

Call the City’s Contact Center at 373-CITY (2489) or enter a request on the Online Services Request Form. Be prepared to give the street name and the intersection of the malfunction when you call.

What can be done about speeding in my neighborhood?

GDOT has two initiatives that address speeding on residential streets: the Pace Car Program and the Neighborhood Speed Watch Program.

Can GDOT pick up old furniture or appliances if left at the curb?

Call the City's Contact Center at 373-CITY (2489) for pick up or enter a request on the Online Services Request Form.

How can I report street potholes?

Call the City’s Contact Center at 373-CITY (2489). A work ticket will be generated to correct the problem or enter a request on the Online Services Request Form.

Who is responsible for cleaning a vacant lot?

Call Local Ordinance Enforcement at 373-2111.

What can you tell me about the Adopt-A-Street program?

The Adopt-A-Street program is an agreement between a group of volunteers and the City of Greensboro. The volunteers agree to pick up litter on a minimum of a one-mile section of a street, at least four times per year, and for a period of one year. Call 373-7507 to schedule a meeting with the coordinator. A sign will be erected in the name of the organization/group to recognize their efforts.

Where can I pay my traffic ticket and can you verify the court date?

Traffic tickets for a moving violation are paid to the Clerk of Court at the County Courthouse, 574-4307. The Clerk can verify court dates. Tickets for parking violations are paid to the City of Greensboro, Collections Department, located at the Melvin Municipal Office Building, 300 W. Washington St., 373-2503. You can also pay parking tickets online.

Who mows along the shoulders of the road?

The Field Operations Department mows Greensboro roadways. Call the City’s Contact Center at 373-CITY (2489).

Who is responsible for dead trees on City right-of-way and private property?

The Field Operations Department removes dead trees from the City right-of-ways. Call the City’s Contact Center at 373-CITY (2489). Property owners are responsible for trees on private property.

Who is responsible for dead trees on City right-of-way and private property?

The Parks and Recreation Department removes dead trees from the City right-of-ways and can be reached at 373-5866 or 373-5867. Property owners are responsible for trees on private property.

What is the procedure for reporting a stopped up storm drain?

Call the City’s Contact Center at 373-CITY (2489) or enter a request on the Online Services Request Form with the storm drain location and a service request will be entered for investigation. If a street or property floods during a rainstorm, the request is dispatched immediately. For after-hours emergencies, call Police Communications at 373-2222.

Who do I contact to pick up a dead animal?

Call the City’s Contact Center at 373-CITY (2489) for removal of dead animals. The animal must be at the curb.

How can I have the parking conditions in front of my residence or business evaluated?

Call the City’s Contact Center at 373-CITY (2489) or enter a request on the Online Services Request Form to request installation of no parking signs at a specific location. In residential areas, requests are evaluated on a block-by-block basis to ensure safety and uniformity with City ordinances. Requests for no parking in residential areas may also require consensus from a majority of the residents living along the affected street.

What is the procedure to get four-way stop signs installed at an intersection?

Call the City’s Contact Center at 373-CITY (2489) or enter a request on the Online Services Request Form to request that a specific intersection’s traffic volume be evaluated. If a four-way stop sign is warranted, a petition must be circulated to other affected property owners before signs will be installed.

Who do I call if a tree or shrub blocks my view at an intersection?

Call the City’s Contact Center at 373-CITY (2489) or enter a request on the Online Services Request Form to report the sight obstruction and it will be investigated. If a safety concern is found, the obstruction will be removed.

How do I get information about bus schedules?

You can call GTA's Customer Service Line at 335-6499, pick up a schedule at any branch of the Greensboro Public Library or view schedules online at the Greensboro Transit Authority website.

How can I request that sidewalks be constructed along my street?

Contact GDOT at 373-4368 to find out if your street qualifies for consideration for a City sidewalk construction project or if the City has already planned a sidewalk improvement on the street.

Who should I contact to repair a section of sidewalk?

Call the City’s Contact Center at 373-CITY (2489) or enter a request on the Online Services Request Form to report damaged sidewalk locations on any City street. Please provide the location of the damaged section, including the nearest street address if possible when you call.

Can I park a car on the sidewalk?

Parking on a public sidewalk is a violation of City ordinances and is subject to a citation from the Greensboro Police Department. Parking on a sidewalk blocks a public accessway and may damage the sidewalk. To report a sidewalk parking violation, contact the Greensboro Police Department Traffic Enforcement Division at 373-2216.

Am I responsible for maintaining a public sidewalk adjacent to my property?

Property owners are responsible for keeping the public sidewalk adjacent to their property clear of obstructions, snow, and ice.

Who can I call regarding a sidewalk being built in front of my house?

Call the Greensboro Engineering and Inspections Department at 373-2302 for information on active sidewalk construction projects. You will be connected to the project engineer to answer your questions. Call GDOT at 373-4368 about future sidewalk construction projects and planning efforts.

Last updated: 3/15/2017 3:49:06 PM