Providing Dependable Water, Wastewater, and Stormwater Services
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New Utility Billing Changes Occurring
The City's utility billing system is being upgraded to improve efficiency. The upgrade includes consolidation of some billing cycles and routes, estimated to save the City more than $5,000 annually in gas and vehicle maintenance costs. The majority of our customers will not experience a noticeable impact on their billing. However, some may see a slight change in meter reading shifts and bill mailing date. Questions?
Call the City Contact Center at 373-2489 (CITY).
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Water Treatment Process Changes
The City of Greensboro Water Resources Department changed the disinfectant from chlorine to chloramines to meet new federal drinking water regulations. The treatment process change also occurred in Archdale, Burlington, High Point, Jamestown, Randleman, Reidsville and the Piedmont Triad Regional Water Authority. Chloramines is a reliable alternative that has been used by many utilities across the United States for more than a century. Learn more about the chloramines conversion!
Recipient of 2008 US Environmental Protection Agency (EPA) Region 4 Safe Drinking Water Act Excellence Award for Large Surface Water Public Water Supply Systems
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Customer Service for Residents & Businesses
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