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Water Resources Department

Steven Drew, Director
Michael Borchers, Deputy Director

 

Customer Service
Jeff Kimel, Manager

The Customer Service Division is responsible for meter reading, billing, and addressing customer concerns about billing and service. The division processes applications for service, and turns water on and off.

Phone: 336-373-2344
Fax: 336-412-3932

Mailing Address: PO Box 1170, Greensboro, NC 27402-1170
Location: 2602 S. Elm-Eugene St., Greensboro, NC 27406

The division also works with residents, real estate agents, engineers, and land developers to determine the feasibility of water and sewer service to properties within the service area.

Phone: 336-373-2055
Fax: 336-412-6305

Mailing Address: PO Box 3136, Greensboro, NC 27402-3136
Location: 2602 S. Elm-Eugene St., Greensboro, NC 27406

 

Operations
Adam Conn, Manager

The Operations Division maintains fire hydrants, water and sewer lines, sewer pump stations, water valves, and water meters. It also administers the Fats, Oils and Grease Program to educate Greensboro's residents and businesses about proper disposal of cooking grease and oils.

Phone: 336-373-2033
Fax: 336-412-3936

Mailing Address: PO Box 3136, Greensboro, NC 27402-3136
Location: 2602 S. Elm-Eugene St., Greensboro, NC 27406

 

Engineering
Virginia Spillman, Manager

The Engineering Division is responsible for the design and coordination of the engineering needs of the City's water and sewer infrastructure.

Phone: 336-373-2055
Fax: 336-412-6305

Mailing Address: PO Box 3136, Greensboro, NC 27402-3136
Location: 2602 S. Elm-Eugene St., Greensboro, NC 27406

 

Stormwater Management
David Phlegar, Manager

The Stormwater Management Division works to alleviate flood-related problems, improve water quality in streams through plan review and policies, monitor the quantity and diversity of aquatic life in streams, and assist residents on drainage issues.

Phone: 336-373-2055
Fax: 336-373-3119

Mailing Address: PO Box 3136, Greensboro, NC 27402-3136
Location: 2602 S. Elm-Eugene St., Greensboro, NC 27406

 

Water Reclamation
Elijah Williams, Manager

The Water Reclamation Division removes contaminants from wastewater or sewage, and releases it safely into nearby streams. The Industrial Pretreatment Program is also administered by this division.

Phone: 336-373-7740
Fax: 336-373-7720

Mailing Address: PO Box 3136, Greensboro, NC 27402-3136
Location: 2350 Huffine Mill Rd, McLeansville, NC 27301

 

Water Supply
Barry Parsons, Manager

The Water Supply Division produces high-quality drinking water that meets or surpasses all standards for health, safety, and aesthetic appeal.

Phone: 336-373-5855
Fax: 336-373-5834

Mailing Address: PO Box 3136, Greensboro, NC 27402-3136
Location:1041 Battleground Ave., Greensboro, NC 27408

 

Business
Kristine Williams, Manager

The Business Division is responsible for human resources, public education, technology, and finance needs of the department.

Phone: 336-373-2055
Fax: 336-412-6305

Mailing Address: PO Box 3136, Greensboro, NC 27402-3136
Location: 2602 S. Elm-Eugene St., Greensboro, NC 27406

Last updated: 10/15/2015 2:39:54 PM