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Partnership Provides Geographically Based Emergency Notifications
Posted Date: 3/21/2012 11:00 AM

Contact: Don Campbell
Phone: 336-641-6567

Guilford County residents will now be able to receive urgent and important information through cell phones, text messages, home phones, and e-mail.

Called GEANI, the Guilford Emergency Alert, Notification, and Information System sends public safety messages to residents and businesses within Guilford, Forsyth, Davidson, and Randolph counties. Messages you receive are based on where an incident is taking place or will take place and where you live or work. The geographically based messages are about evacuations, shelter-in-place incidents, severe weather response and recovery efforts, law enforcement events, and other urgent incidents that affect public safety. (Residents should still self-monitor regular weather alerts by using a NOAA All Hazard Alert Radio.)

Any resident or business with a traditional land-line phone number published in local phone books is automatically enrolled in GEANI and will receive notifications pertaining to the geographic area of the address associated with the phone number.

Unpublished land-line numbers, cellular, and VoIP telephones are not automatically added to the system database. If you want to receive notifications on these numbers, you self-register by going to this website

Example of how GEANI works:
An industrial accident resulting in a natural gas leak occurs in the vicinity of W. Friendly Avenue and N. Spring Street. The Greensboro Fire Department assesses the situation and determines that residents within a four-block radius of the leak should shelter-in-place to protect themselves from the fumes. Using GEANI, public safety officials would send voice and text alerts to people with registered phone numbers attached to addresses in the affected area.

Participation in GEANI is voluntary and phone numbers will not be shared for any other purpose.
Public safety personnel will send voice notifications to designated phones from 336-373-3097. Add this telephone number to your telephone contact lists.

Although this is a free service from the partner agencies, you may be charged a standard fee from the cellular phone service provider for text messages or telephone calls. Agencies involved in GEANI are not responsible for any charges that may be incurred as a result of receiving these alerts.

The system was purchased using Department of Homeland Security, Metropolitan Medical Response System grant funding administered through the City of Greensboro's Fire Department. The cost of the system upgrade was $48,500 and partner agencies will share the yearly maintenance costs of approximately $7,000.

For questions about GEANI, please contact Guilford County Emergency Management at 336-641-2278. 

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The City works with the community to improve the quality of life for residents through inclusion, diversity, and trust. As the seventh largest employer in Greensboro, the City has a professional staff of 2,800 employees who maintain the values of honesty, integrity, stewardship, and respect. The City is governed by a council-manager form of government with a mayor and eight council members. For more information on the City, visit or call 373-CITY (2489).