Welcome to the City's
Public Information Request Tracking System (PIRT)
- To enter a request, fill in the fields below.
- To see open requests, click on the "View Open Requests" tab.
- To review closed requests, click on the "View Closed Requests" tab.
- To search the PIRT system by PIRT number or key words, click on the "Search" tab.
Additional resources, including easy to use PIRT FAQs, are linked to below.
Please be aware that the public records policy does not require the City to do research, analyze data, or answer written questions.
NCGS 132-6.2 (e): “Nothing in this section shall be construed to require a public agency to respond to a request for a copy of a public record by creating or compiling a record that does not exist.”
City's PIRT Policy
FAQs on how the PIRT system works and how to use it
FAQs on commonly requested information that is available by using the PIRT system
Access many City public records via the City's website by using the Search feature at the top, right of every Web page.
Browse through our City Council Meeting Agendas, Minutes & Videos page or any of our City News pages.
Contact Katherine Carter, PIRT administrator, by e-mail or at 336-373-3282.
State law provides that most records kept by local governments are public; they have to be specifically exempt to be private and e-mails are not exempt. Review our Site Policies page concerning Privacy of e-mail Lists.