Skip to page body Home I Want To... City News City Government Living Visiting Business and Development

The IT Department strives to provide leading edge technical services to support the business needs of our internal departments. We provide services using a diverse selection of secure platforms and servers, with the latest sophisticated monitoring tools to ensure the highest availability for city business needs. We also employ an exceptionally responsive service desk to address customer concerns and troubleshoot any service-related issues.

The Smartest Cities Leave No One Behind

Read Article
CIO Review Logo
City Earns Cyber Security Certification

The City’s Information Technology Department has achieved ISO/IEC 27001 certification, a globally recognized certification of cyber security management, to protect systems and confidential information from threats and cyber-attacks. Press release

      Cyber Security Logo

What Works City Feature: Greensboro, NC

Using data to meet 21st century demands on cities. Read more

 What Cities Work
Jane Nickles, IT CIO, Featured in Toggle Magazine

Read how Jane Nickles is changing how the city looks at data.
Article | Online magazine

Toggle Article
Cyber Security Team Launches Twitter Account

The City of Greensboro’s Cyber Security Team has launched a Twitter account to share security advisories, alerts, and security tips and guidelines with City of Greensboro employees and residents. The twitter account’s primary goal is to ensure that employees and residents are well aware of the latest threats and cyber-attacks and can quickly take action to protect their system and information from these threats and cyber-attacks. Follow the Cyber Security Team on Twitter using @GSO_Cyber.

Twitter Cyber Security 
City of Greensboro Partners with National Resource Network to Develop Digital Resource Guide

Access and Inclusion in the Digital Age is a resource guide designed to support U.S. communities of all sizes and geographies in advancing their goals for high-speed Internet access and digital inclusion. Full guide
 Access and Inclusion in the Digital Age
Greensboro Earns National 2016 Digital Cities Survey Award

Digital Cities Award Winner 2016 The City has been ranked 4th (populations 250,000-499,999) for digital city governments by the Center for Digital Government, a national research and advisory institute focused on information technology polices and best practices in state and local government.
Read more

Digital Cities Award Winner 2016
Open Gate City LogoCity to Launch Open Data Portal October 20

The City of Greensboro will launch an Open Data Portal called “Open Gate City” at a public event from 6-8 pm on October 20 at HQ Greensboro, 111 W. Lewis St. Press release | Open Data Portal

Waze LogoCity Announces Partnership with Waze Connected Citizens Program

The City is entering a data-sharing partnership with Waze, a free, real-time traffic and navigation app powered by drivers. Press Release | Waze Index | Download Waze App

Building Inspections SchedulerCity Upgrades Online Building Inspection Scheduler

Homeowners and contractors who need to schedule building inspections before continuing with their projects now have an ungraded, more user-friendly system to use. Full Article

Requesting Public Data is a Thing of the Past
Article by Time Warner News

"With open data we can provide that data over an online portal that you can have access to over the Internet and actually be able to access that and query that data without having to go through the city or a formal request to get it," said Nickles. The new open data portal is expected to be up and running this fall. Full Article

City Official Featured in Cloud Tech Insights Magazine
Streamlined ERP Implementation on the Cloud

Cloud Technology Insights

The City's Chryste Hofer, deputy CIO of the Information Technology Department, discusses the benefits realized in moving to a cloud-based ERP solution, as well as factors in calculating the return on investment.Full Article | Online Magazine

What Works Cities LogoGreensboro Selected to Join National What Works Cities Initiative

The City of Greensboro is one of 12 cities selected to participate in Bloomberg Philanthropies’ What Works Cities (WWC) initiative, which is a philanthropic effort to enhance the use of data in the public sector. This innovative program, funded by Bloomberg Philanthropies, supports cities’ use of data to make government more transparent and effective.

What Works Cities GroupWWC collaborates with municipalities to review their use of data and understand where they are using best practices. Greensboro will work with WWC expert partners Johns Hopkins University Center for Government Excellence and Sunlight Foundation to expand the City’s use of data, achieving open data and performance management programs.

Triad Regional Broadband Initiative (TriGig) RFP Issued

Tri-Gig High Speed Broadband Initiative

The City of Greensboro along with the cities of Burlington and High Point, Guilford County, UNC-Greensboro, NC A&T State University and the Piedmont Triad Regional Council (PTRC) have partnered to encourage the development of high-speed broadband networks to meet the technological needs of current and future businesses, educational institutions, healthcare and local residents. This collaboration, known as TriGig, has issued an RFP asking Internet service providers to submit proposals for the next-generation broadband infrastructure. Learn more.

Greensboro Earns National 2016 Public Technology Institute Award

PTI Award 2016 Logo

The City’s Information Technology Department has received the 2016 Public Technology Institute’s award for “Advanced Malware Prevention and Threat Intelligence Sharing” for cities with a population between 100,000-349,999. Read more.

Last updated: 11/27/2017 2:55:13 PM