Contact: Elaine Tricoli
Phone: (336) 373-2421

Revised Water Bills Will Correct Miscalculations

GREENSBORO, NC – (February 13, 2008) – The City of Greensboro Water Resources Department recently mailed more than 7,200 bills with a bill date of February 11 for billing cycles 15 and 16. Due to a calculation error in the computer program, charges for sewer, stormwater and household hazardous waste were not included on some of the bills.

All residents in cycles 15 and 16 who received a City water bill with a billing date of February 11 should disregard it. The Water Resources Department will revise these bills and mail them during the week of February 18. The revised bills will include a due date extension. If you normally pay your bill by automatic bank draft, the draft will occur on the new due date, using the corrected amount. We apologize for any inconvenience caused by this error. If you have questions, please contact Jeff Kimel at 373-2639.

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The City of Greensboro works in partnership with the community to build an increased quality of life for all residents by fostering an environment where inclusion, diversity, and trust are valued.  As the seventh largest employer in Greensboro, the City has a dedicated professional staff of 2700 employees who maintain four core values of honesty, integrity, stewardship, and respect.  The City of Greensboro is governed by a council-manager form of government where a mayor and eight council members act as the legislative body.  For more information on the City of Greensboro, please visit us online at www.greensboro-nc.gov.