Contact: Jeff Kimel
Phone: (336) 373-2639

Water Bill Payment Authorization Notice

GREENSBORO, NC -- (December 5, 2008) -- The City of Greensboro has no contract with any third party payment center to take payments for water utility bills.

There may be businesses that advertise that they will take utility billing payments on behalf of the City of Greensboro, but these are non-authorized payment locations. Making your payment at these locations may possibly put you at risk of not having your payment applied to your account. Customers that make payments at a non-authorized location should note that the water utility bill is not paid until the City of Greensboro receives the money, which may take several days.

The City of Greensboro has two locations where customers may make payments, at the Melvin Municipal Office Building, 300 W. Washington St. and at the J. Edward Kitchen Operations Center, 2602 S. Elm-Eugene St. There is also an authorized drop box at the J. Douglas Galyon Depot Transportation Center, 236-C, E. Washington Street. The drop box is located inside the Greensboro Transit Authority lobby. It is accessible between 5:30 am and 11 pm, every day. Another drop box is located at the J. Edward Kitchen Operations Center, 2602 S. Elm-Eugene Street.

No cash payments may be deposited in the drop box; only checks or money orders are accepted. All payments must include a payment stub to assure proper credit. Payments deposited in the drop box will be posted by 5 pm on the next business day following deposit. If your water service has been turned off, you will need to pay your bill in person during normal business hours from 8 am to 5 pm.

For additional information about paying your water bill, call 373-CITY (2489).

 #  #  #

The City of Greensboro works in partnership with the community to build an increased quality of life for all residents by fostering an environment where inclusion, diversity, and trust are valued. As the seventh largest employer in Greensboro, the City has a dedicated professional staff of 2700 employees who maintain four core values of honesty, integrity, stewardship, and respect. The City of Greensboro is governed by a council-manager form of government where a mayor and eight council members act as the legislative body. For more information on the City of Greensboro, please visit us online at www.greensboro-nc.gov.