e-data collection Surveys: Citizen Survey Resident Survey 2009

Resident's Survey Resident Survey 2009

Instructions: Dear City of Greensboro Resident: We have created this survey in the hope that you will help us determine how effective we have been as a police department, how you feel about your police department, what your concerns may be, and how your police department might be able to respond to your concerns. This survey is very important and we feel it is even more important to get your views on your community. Please help your police department and your community by taking a few minutes to complete this survey. Thank you.

Resident Survey 2009 Greensboro Police Department Resident Survey 1) How safe would you feel walking in your neighborhood after dark? Very Safe Somewhat Safe Somewhat Unsafe Very Unsafe 2) How safe would you feel walking in your neighborhood during the day? Very Safe Somewhat Safe Somewhat Unsafe Very Unsafe 3) How safe do you feel doing business or visiting areas of Greensboro outside of your neighborhood? Very Safe Somewhat Safe Somewhat Unsafe Very Unsafe 4) How safe do you feel doing business and spending leisure time in the downtown area of Greensboro? Very Safe Somewhat Safe Somewhat Unsafe Very Unsafe 5) During your most recent contact with the Greensboro Police Department, how would you rate the courtesy and demeanor of the police officer? Exceptional/ Very Calm and Courteous Satisfactory/ Helpful Improvement Needed Unsatisfactory/ Not helpful I have not had contact 6) During your most recent contact with a non-sworn police employee (Telephone Response Unit, Watch Operations, Records Specialist, Forensics Specialist, Administrative Assistant) of the Greensboro Police Department, how would you rate the courtesy and demeanor of the employee? Exceptional/ Very Calm and Courteous Satisfactory/ Helpful Improvement Needed Unsatisfactory/ Not helpful I have not had contact 7) Based on your experience, how would you rate the overall competence level of Greensboro Police officers? Exceptional Satisfactory Improvement Needed Unsatisfactory 8) Based on your experience, how would you rate the overall competence level of the non-sworn police employee? Exceptional Satisfactory Improvement Needed Unsatisfactory 9) How satisfied are you with the quality of the Greensboro Police Department? Very Satisfied Satisfied Dissatisfied Very Dissatisfied N/A 10) Have you been the victim of a crime in the past 12 months? Yes No 11) Did you report the crime to the police department? Yes No 12) What do you feel is the greatest problem in your neighborhood? Traffic Violations/ Speeding Domestic Violence Graffiti Prostitution Vandalism Burglaries Drugs ID theft Absentee Landlords Robberies Gangs Juvenile Crimes 13) What is your gender? Male Female 14) What is your age group? 18 - 29 30 - 39 40 - 49 50 - 59 60 and over 15) What is your educational level? Less than high school High School Graduate Some College Advanced College Degree Technical training 16) What is your race/ethnic group? African American American Indian Asian Caucasian Hispanic Other 17) What is your main source of news and information about the Greensboro Police Department? Newspaper Radio Television Internet 18) On what have you based your opinions in this survey? Personal Experience Observation Newspaper Television Hearsay Other 19) List your recommendations or suggestions for improvement for the Greensboro Police Department. Please be specific.

Copyright © 2005 e-Centric, Inc. All Rights Reserved.