e-data collection Surveys: Citizen Survey Resident Survey 2009

Resident's Survey Citizen Survey

Instructions: In order to better serve the community, the men and women of the Greensboro Police Department are requesting your assistance in the completion of this survey. The purpose of this survey is intended to measure our effectiveness and improve our delivery of police services to you. Please help us in our mission to provide professional, high quality and effective police service in partnership with the community. Please take a few moments to choose the response that best describes your opinion on the questions.

Citizen Survey Greensboro Police Department Citizen Survey 1) How do you rate the performance of the Greensboro Police Department? Excellent Good Fair Poor 2) How do you rate the appearance of officers on the street? Excellent Good Fair Poor 3) How do you rate the attitude and behavior of the Greensboro Police Department staff? Excellent Good Fair Poor 4) How would you rate the attitude and behavior demonstrated by officers and staff toward the citizens and business owners of the city? Excellent Good Fair Poor 5) Have you ever been a victim of a crime in Greensboro? Yes No 6) If your answer to question 5 is yes, were you treated fairly by the police? Yes No 7) How safe do you feel living or working in Greensboro? Very Safe Safe Somewhat Safe Unsafe 8) How well do you believe that the Greensboro Police Department addresses property crimes, traffic enforcement, violent crimes, gangs and other quality of life issues, (such as loud music,loitering, or drug sales) Excellent Good Fair Poor 9) What overall level of competence have you observed among the officers and staff of the Greensboro Police Department? Excellent Good Fair Poor 10) How would you rate officers sensitivity to community concerns and/or problems? Excellent Good Fair Poor 11) How would you rate the job officers and staff of the Greensboro Police Department do in terms of developing partnerships with the community? Excellent Good Fair Poor 12) Do you live in Greensboro? Yes No 13) How would you rate officers and staff demonstrated treatment of citizens living or working in Greensboro? Excellent Good Fair Poor 14) How would you rate fairness of police officers and staff when dealing with citizens? Excellent Good Fair Poor 15) How long have you been a Greensboro resident? 0-5 years 6-10 years 10-20 years 20+ years I am a lifetime resident I am not aresident 16) In what primary geographic area of the city do you reside? North South East West I am not a resident 17) What is your zip code? 18) Has your home been annexed into the city limits in the past 5 years? Yes No 19) Please identify yourself in the following age groupings. Under 18 18-25 25-35 35-45 45-55 55-65 Over 65 20) Please identify yourself in the following gender groupings. Male Female 21) Please identify yourself in the following race/ethnic groupings. African American Asian Latino/Hispanic Native American White Other 22) Please identify yourself in the following marital status groupings. Married Separated Never Married Divorced Widowed Living with a partner 23) Your suggestions are always appreciated. Please comment on anything you feel will help the Greensboro Police Department serve you better. 24) Name (Optional) 25) Address (Optional) Citizen Survey 2009 Greensboro Police Department Citizen Survey

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