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Melvin Municipal Office Building (City Hall) is temporarily closed to the public due to COVID-19 concerns.

Exception: Water bill payments and new service requests can be made at City Hall from 10 am to 3 pm weekdays.

Questions? Call 336-373-CITY (2489).

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City Remains Operational with Reduction in Business Hours

Post Date:03/15/2020 4:33 PM

In the midst of the COVID-19 pandemic, the City of Greensboro will remain operational and continue offering critical services to the community. Operating under best practices for social distancing though, there will be a reduction in operating hours of 10 am to 3 pm for our City facilities, including all library branches and recreation centers to do our part in reducing interactions.

Residents are encouraged to avoid visiting City facilities unless absolutely necessary. Other methods of handling City business, such as by phone, email, postal mail, etc in many cases. Concern for the community and employees is the City’s priority.

The City’s trash and recycling collections will continue as normal without interruption. The Water Resources Department will continue as normal. The Greensboro Police Department will also limit its public facilities to the City’s operating hours of 10 am to 3 pm for the public. This will limit GPD substations and headquarters to allowing walk-ins during this time.

The City has cancelled all programs, events, and facility rentals through April 15. These cancellations are preventative measures taken at the advice of the Centers for Disease Control (CDC) to limit contact within approximately six feet of a person infected with COVID-19 for a period of time exceeding 10 minutes.

Effective immediately, Water Resources is temporarily suspending water shutoffs through March 31, due to unpaid bills. Like everything, the City will reevaluate at that point. This will allow people to continue to practice good hygiene, which is a critical element to prevention.

Beginning Monday, March 16, GTA will operate hourly service along normal routes. This will allow time for cleaning and sanitizing of buses between runs throughout the day.

The City’s Collections’ payment processing sections will be combined into one location in the Melvin Municipal Office Building (MMOB), 300 W. Washington St. during the City’s modified operating hours. There will not be any cashiers at the Kitchen Operating Center. Cashiers at the MMOB location will be able to assist with privilege licenses, business permits, collection inquiries, and new water sign-ups.

The City continues to follow recommended precautions and proactive measures to promote the safety of its residents and employees, by increasing the frequency of cleaning and sanitizing common areas, restrooms, and gathering areas at all City facilities.

All City greenways, trails and neighborhood parks will remain open from sunrise to sunset. City lakes will be open daily from 10 am to 3 pm, including days when they would normally be closed.

Many local businesses are still open and operating and need the community’s support. Consider take-out from your favorite local restaurant. We’re all in this together.

Visit the City’s COVID-19 webpage for the latest news, cancellations, and service changes.

For updated information and facts about the COVID-19 virus, visit the Centers for Disease Control (CDC) website.