Starting on Sunday, December 7, the City of Greensboro will begin it’s routine Temporary Free-Chlorine Conversion Program, a preventative maintenance program that optimizes the water quality in the City’s drinking water distribution system. During the program, the City will temporarily switch its standard federal and state-approved drinking water disinfectant from chloramines to free chlorination. Both chlorinated and chloraminated water are safe for drinking, cooking, and other intended uses. The switch, in conjunction with surrounding water utilities, runs through mid-April 2026. To be notified when this process starts, please fill out this request form.  

During this time, some users may notice temporary taste or odor differences in their water. This is a normal part of the transition, which does not adversely impact the water quality. Specialized industries such as medical facilities offering kidney dialysis, fish tank and pond owners, and some businesses that use water in their production process should take precautions that may require filtration and treatment system adjustments. These customers will be contacted directly.  

This routine maintenance program is being performed in partnership with other water utilities, including Archdale, Burlington, Greensboro, High Point, Jamestown, Randleman, Reidsville, and the Piedmont Triad Regional Water Authority.   

For more information, visit this webpage or call the Water Resources’ water quality laboratory at 336-373-7527.  

Questions? Contact Scott Jewell at 336-373-7900.