Departments

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The City of Greensboro is made up of many departments or functions that provide a wealth of services to the residents and businesses of Greensboro. Several City departments are located at the Melvin Municipal Office Building, 300 W. Washington St. Others are located in satellite facilities throughout the City.

City Organizational Chart

Budget & Evaluation
Director: Jon Decker - Bio
The Budget and Evaluation Department prepares the City's Operating Budget and Six-Year Capital Improvements Program.
Phone: 336-373-2291

City Attorney's Office
City Attorney: Lora Cubbage - Bio
This department provides expert legal advice and representation to the City, its public officials, and employees on a broad range of issues.
Phone: 336-373-2320

Code Compliance
Chief of Compliance: Larry Roberts -  Bio
The Office of Code Compliance works to improve the safety of communities and maintain standards of living by enforcing the City’s Code of Ordinances.
Phone: 336-373-2111

Coliseum
Director: Scott Johnson - Bio
The Greensboro Coliseum Complex features an arena, fieldhouse, Special Events Center, ACC Hall of Champions, Greensboro Aquatic Center, and White Oak Amphitheatre.
Phone: 336-373-7400

Communications and Marketing
Interim Director: Lorrie Reid
This department coordinates the City's internal and external communications functions, including operating Greensboro Television Network, serving as official liaison with the news media, maintaining the City's website and intranet site, and providing marketing, writing, editing services, graphic design and printing services.
Phone: 336-373-3769

Community Relations
Contact: Gary Canapinno
This division, which is part of the Legislative Department, is the primary contact for public requests and complaints. Staff serve as liaison to City Council for addressing residents' inquiries.
Phone: 336-373-2723

Community Safety
Director: Latisha McNeil - Bio
This department takes a holistic, collaborative approach to improving Greensboro’s public safety through community-centered prevention initiatives, crisis intervention services to help de-escalate violence, and long-term, intensive case management for individuals whose issues—such as mental health, addiction, and homelessness— have put them in frequent contact with law enforcement. 
Phone: 336-373-2082

Contact Center
Contact: Lorrie Reid
Call anytime, Mondays through Fridays, 7:30 am to 5:30 pm, to find answers to your questions and for help with concerns about City services.
Phone: 336-373-CITY (2489)

Creative Greensboro
Creative Economy Officer: Jocquelyn Boone
Creative Greensboro is the City's office for arts and culture.

Engineering & Inspections
Director: Kenney McDowell - Bio
The Engineering and Inspections Department works with other City departments to provide safe and reliable public infrastructure, homes, and workplaces, and to create healthy and attractive neighborhoods. The Inspections Division issues building permits for all construction projects in the City. 

Executive
City Manager: Trey Davis - Bio
The Executive Department is includes the City Manager's Office, Community Relations, Community Services Team, Creative Greensboro, Internal Audit, Office of Business Opportunity, Office of Community Safety and Office of Belonging and Engagement.
Phone: 336-373-2002

Financial & Administrative Services

Interim Director: Sarah Rupp
The Financial and Administrative Services Department includes accounting, collections, financial reporting, treasury management, procurement services, and equipment services.
Phone: 336-373-2077

Fire Department
Chief: Jim Robinson - Bio
The Greensboro Fire Department provides fire, medical, hazmat, and technical rescue response within the City limits. It also provides the public emergency management and preparedness information.
Phone: 336-574-4088

Guilford Metro 9-1-1
Director: Melanie Jones - Bio
Guilford Metro 9-1-1 provides a central location for City and Guilford County public safety communication needs. The department includes 9-1-1 Emergency Communications and the Technical Division, which handles 800 MHz radio for Greensboro, Guilford County, Burlington, and other Triad agencies.
Phone: 336-373-2933

Housing & Neighborhood Development
Director: Samuel Hunter - Bio
The Housing and Neighborhood Development Department serves as a catalyst for neighborhood revitalization and the development and implementation of affordable housing programs to improve the lives of Greensboro residents. 
Phone: 336-373-2349 

Human Rights
Director: Love Crossling Jones, PhD - Bio
The Human Rights Department promotes mutual understanding and fair treatment among all residents of Greensboro.
Phone: 336-373-2038

Information Technology
Director: Rodney Roberts - Bio
The Information Technology department provides leadership in implementing, supporting and delivering technology solutions that align with organizational goals and objectives. Its purpose is to serve as enablers and facilitators of technology for internal and external clients in the areas of  application services, computer operations and billing, enterprise business services, GIS, network services, IT security, and public safety.
Phone: 336-373-2490

Legislative
Director: Tory Frink
The Legislative Department is comprised of the City's governing body, the City Clerk's Office, and Elections.
Phone: 336-373-2397

Library
Director: Brigitte Blanton - Bio 
The Greensboro Public Library offers an extensive collection of premium online resources and services, as well as books, magazines, music, and more. Many classes are offered and experts are available to help you find information. The library also oversees requests for public records.
Phone: 336-373-2471

Office of Sustainability and Resilience
Chief Sustainability Officer: S. Shree Dorestant, DM - Bio
The Office of Sustainability and Resilience is committed to deploying sustainable practices in everyday living to help balance Greensboro's economic viability, environmental protection, and social equity.
Phone: 336-373-2860

Parks & Recreation
Director: Phil Fleischmann - Bio
The Greensboro Parks and Recreation Department provides diverse year-round leisure opportunities for Greensboro residents.
Phone: 336-433-7360

People & Culture
Director: Jamiah Waterman - Bio
The People and Culture Department provides a comprehensive program of personnel support services and consulting to all departments and agencies in conjunction with employee committees and in collaboration with other departments.
Phone: 336-373-2020

Planning
Interim Director: Russ Clegg
The Planning Department focuses on short- and long-range planning and development issues, including updating the City's comprehensive plan, overseeing corridor studies, and coordinating the capital improvement planning process.
Phone: 336-373-2144

Police
Chief: John Thompson - Bio
The Greensboro Police Department safeguards lives and property, respectfully enforces the laws of the land, and works cooperatively to lessen the impact of crime on the lives of residents and visitors to Greensboro.
Phone: 336-373-2496

Solid Waste and Recycling

Director: Griffin Hatchell - Bio
The Solid Waste & Recycling Department handles garbage and recycling collection, litter and dead animal pickup, and street sweeping.
Phone: 336-373-CITY (2489) 

Transit
Director: Reginald Mason - Bio
The Greensboro Transit Department operates the municipal bus and paratransit programs, Greensboro Transit Agency and Access GSO.
Phone: 336-373-2634

Transportation
Director: Hanna Cockburn - Bio
The Greensboro Department of Transportation (GDOT) plans, constructs and maintains transportation infrastructure and operates municipal transit.
Phone: 336-373-GDOT (4368)

Water Resources
Director: Mike Borchers - Bio
The Water Resources Department provides safe, dependable drinking water and wastewater treatment, as well as meter reading, billing, and maintenance of water and sewer lines. The Stormwater Division works to alleviate flood-related problems, improve and monitor water quality in streams, and assist residents in resolving drainage issues.
Phone: 336-373-CITY (2489)

GuilfordWorks
Director: Danielle Harrison, Ed.D. - Bio
GuilfordWorks is a public-private organization that assists businesses with all phases of the workforce — helping them locate, screen, select, or train workers. GuilfordWorks provides valuable tools, services, and support — at little or no cost — to employers and job seekers. By leveraging many resources, GuilfordWorks consults with current or relocating businesses and economic developers to deliver customized workforce development solutions.
Phone: 336-373-3025