Community Safety Department

Greensboro, NC

Home

The Community Safety Department (CSD) takes a holistic, collaborative approach to improving Greensboro’s public safety through community-centered prevention initiatives, crisis intervention services to help de-escalate violence, and long-term, intensive case management for individuals whose issues—such as mental health, substance use, and homelessness— have put them in frequent contact with law enforcement.

The appropriate responses:
The right responders at the right time in the right situations.

CSD Programs

Behavioral Health Response Team (BHRT) involves specially trained professionals who work closely with the Police Department and a community paramedic to respond to mental health emergencies by providing crisis intervention and coordination of services.

Greensboro Violence Prevention is a comprehensive program focused on addressing violence throughout the city by utilizing community-based violence intervention and group-violence intervention strategies. This includes building a citywide coalition that employs multiple pathways to address violence.

Law Enforcement Assisted Diversion (LEAD) uses a national model and collaborates with the Greensboro Police Department to divert individuals from the criminal justice system. It provides them with intensive case management and connection to community services, which foster long-term stability.

Homeless Prevention Services includes the Greensboro Homeless Outreach Mobile Engagement program, which provides intervention and service coordination to unsheltered individuals at the highest risk of engaging with law enforcement. The CSD also manages federal grants, such as those from the U.S. Department of Housing and Development, which address homelessness in Greensboro.

The Greensboro Criminal Justice Advisory Commission (GCJAC) is tasked with a wide range of objectives across the justice continuum. GCJAC identifies, monitors and addresses justice issues, hosts various justice-related forums, studies trends in policing strategies within the Greensboro Police Department, and provides perspective on policies that affect the public’s interaction with law enforcement.

Learn more about CSD

Vision Statement

Mission Statement

The Community Safety Department is a cooperative effort between the residents of Greensboro, City of Greensboro leadership, and the Greensboro Police Department to develop a safe and healthy neighborhood through collaborative planning, community action, and policy advocacy.

The Community Safety Department aims to ensure equality for all persons who live in or visit the area and promotes integrity, honesty, and a sense of community pride. Under the direction of the City Manager’s Office, the Community Safety Department helps to maintain the high quality of public safety and community response the people of Greensboro deserve.

Values

The Community Safety Department operates under these core beliefs:

Co-Production: We believe that true and lasting change happens within community not to community.

Partnership: The responsibility of a safe community rests with the government and its people. We encourage and value our residents and their contributions, and seek to maintain the alliance.

Equality: Equal treatment for all people is paramount. We will not tolerate discrimination toward any resident or non-resident and aim to protect the rights of all people within our borders.

Integrity: We vow to operate ethically and responsibly, and to execute the duties of the Community Safety Department in the same way.

Objectives

1. Provide non-enforcement community responses for calls for service.

2. Create innovative alternative response programs that promote collaboration with other City departments and community stakeholders.

3. Build community trust by incorporating community-based interventions with municipal oversight.

4. Assist in capacity-building for community-based organizations to help grow the public safety ecosystem.

Strategies

CSD Programs

Resource Guides