Due to Covid-19, Human Relations staff is working remotely. We are not seeing clients in person but we are still working actively to ensure equal access and fair treatment for all residents. To report landlord-tenant concerns or report housing discrimination, please call 336-373-2038, e-mail Human Relations, or fill out an online request for assistance. We want to help.
The Fair Housing Division of the Human Relations Department investigates complaints of discrimination in housing.
The City has a Fair Housing Ordinance that protects people from discrimination in housing based on race, color, religion, national origin, handicap (physical and mental disability), and family status (families with children under 18 including single parents, adopted children, and pregnant women).
It is illegal for anyone to discriminate in any public or private residential real estate transaction, including buying, selling, renting, financing, and advertising.
If it is determined after a hearing that housing discrimination has occurred or is about to occur, civil penalties can be issued, in addition to actual damages for the complainant, punitive damages, injunctive or other equitable relief, and attorney’s fees.
To file a complaint or for more information about fair housing: e-mail Human Relations, fill out an online request for assistance or call 336-373-2038.
Services We Provide
Before you call our office or fill out our online intake form, it's helpful to know:
1. Landlord-Tenant Mediation and Fair Housing Investigation services are free of charge.
2. Interpreter services are available free of charge.
3. We may need to set up additional appointments to review your case. We can set up appointments over the phone or in person.
4. We may request documentation, a copy of your lease, and witness testimony.
5. What you hope to achieve through this process.