COVID-19 Information for Employees

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This page contains pertinent information for employees related to COVID-19. See below for the policies, procedures, and forms needed for employees to apply for leave granted under the Families First Coronavirus Response Act (FFCRA). 

New: Coronavirus Aid, Relief, and Economic Security Act (CARES)

Family Medical Leave Act (FMLA) Forms

FFCRA Federal Poster

FFCRA Emergency Sick Leave and FMLA Policy for City employees 

Emergency Sick Leave and Expanded FMLA Leave Request form

Emergency Sick Leave and Dependent Care Documentation form

Virtual Health Resources

Benefited employees have access to Virtual Visits through the United Healthcare Choice and Choice Plus medical plans.  Virtual Visits are available for acute illnesses that do not require an exam or test. In addition to medical illnesses, virtual visits are also available for mental health sessions. For more information see page 11 in the 2020 Benefits Book.

 Employee Assistance Program (EAP)

The City of Greensboro has an Employee Assistance Program (EAP) to assist employees in resolving problems in their families that affect their jobs. Employees are allowed two free sessions through the EAP program.

How does EAP work?

The City has retained the services of licensed mental health professionals to provide professional assistance.

Requests for service may be initiated by the employee or a family member. In some situations, your supervisor may encourage you to seek assistance when there is concern that personal problems may be interfering with job performance. Employees are encouraged to seek assistance for substance abuse through a self-referral to EAP before it impacts their job. Participation in EAP may not be allowed once your supervisor has determined there is cause to test for substance abuse. See Policy H-6 Substance Abuse, Section 5.2.

It’s simple, just call one of the providers listed below, identify yourself as a City of Greensboro employee/family member and ask to schedule an appointment. All appointments and the problems discussed are strictly confidential unless written authorization is given to provide information. 

How to make an appointment

Flexible appointment times are available Monday through Friday. Emergency services
can be reached by calling either of our partner providers listed below and obtaining
the on-call emergency number.

EAP Providers

Barbara Fousek, LCSW, ACSW, M.ED.
Bank of America Building
706 Green Valley Road, Suite 506
Greensboro, NC 27408
Office: 336-645-9555 • Fax: 336-510-9937

S.E.L. Group
3300 Battleground Avenue, Suite 202
Greensboro, NC 27410
Office: 336-285-7173 • Fax: 336-285-7174

Telecommuting Tips 

Many City employees are working from home and due to the current situation, it may continue for a while longer. Working from home has benefits and challenges.  A good workstation set up and good habits such as taking frequent stretch breaks is recommended to improve your work from home experience by helping to alleviate issues created by less than optimal workstation setups. Also, finding a place where you can do seated work and a place where you can stand and work may help to provide a rest for muscles stressed by either position. Although you may not have all of your typical office furniture at home, do the best you can to set up your workstations.

Seated workstation tips 


  1. Adjust chair so feet are flat on the floor

  2. Adjust seat pan height so things are parallel to the floor

  3. Adjust backrest of chair so it supports the lower back

  4. Adjust the keyboard tray so elbows are at a 90 degree angle and wrists are straight
  5. Position the monitor so the top of screen is eye level



Standing workstation tips

standing desk pictureWhen standing, place the keyboard and mouse at a height that allows your elbows to be at 90 degrees with the wrists straight.  The monitor should be directly in front of you with the top of the monitor level with your eyes or lower.   When using a laptop, you can angle the monitor to provide better viewing with less neck strain.  If available, external monitors, keyboards and pointing devices can help provide additional adjustment.  Consider standing on a padded surface to help alleviate leg and foot strain.

Additional Resources

Work from home tips

Seated office set up

Standing office set up

FFCRA Department of Labor FAQ

Mental Health FAQ


Questions? Contact the Human Resources Department 336-373-2020

 Covid 19