IT Department strives to provide leading edge technical services to support the business needs of our internal departments. We provide services using a diverse selection of secure platforms and servers, with the latest sophisticated monitoring tools to ensure the highest availability for city business needs. We also employ an exceptionally responsive service desk to address customer concerns and troubleshoot any service-related issues.
Named one of the top-ranked digital city governments by the Center for Digital Government (CDG), placing eighth among cities with a population between 250,000-499,999, coming in ahead of Wichita, New Orleans and Sacramento. The CDG, a national research and advisory institute focused on information technology polices and best practices in state and local government, lauded Greensboro for its emphasis on resident services as its central IT mission.
Silver Circle award from the City-County Communications and Marketing Association (3CMA), a recognized network of local government communications for overall website. Greensboro ranked second among cities with a population of more than 180,000
The City has been ranked 3rd (populations 250,000-499,999) for digital city governments by the Center for Digital Government, a national research and advisory institute focused on information technology polices and best practices in state and local government.
IT has achieved ISO/IEC 27001 certification, a globally recognized certification of cyber security management, to protect systems and confidential information from threats and cyber-attacks.
The City has been ranked 4th (populations 250,000-499,999) for digital city governments by the Center for Digital Government
Received the 2016 Public Technology Institute’s award for “Advanced Malware Prevention and Threat Intelligence Sharing” for cities with a population between 100,000-349,999.