Griffin Hatchell
Solid Waste & Recycling

Our team strives to keep our city clean, green, and beautiful by providing quality disposal and recycling services. If you have seen an opportunity for us to improve our services, please use the methods below to let us know. 

To report an issue, please reach out to the City’s Contact Center at 336-373-CITY (2489). This will ensure that your problem is addressed by the correct team within the Solid Waste & Recycling Department as quickly as possible. Alternatively, you can use the Report an Issue tool in the GSO Collects app or online tool without having to call. 

To request follow up from the Solid Waste & Recycling Leadership Team, please email us regarding your concern. Note that this email is not monitored for time sensitive service issues and should only be used to address non-time-sensitive concerns or kudos for Solid Waste & Recycling Department staff. 

Work Experience 

• City of Greensboro | 2021 to present
  • Director, Solid Waste and Recycling | 2024 – present
  • Solid Waste Collections Manager | 2021 - 2024
• City of Raleigh | 2019 - 2021
  • Superintendent of Solid Waste
• Waste Industries (Raleigh, NC) | 2013 – 2019
  • Operations Manager
• United Parcel Service (Raleigh, NC) | 2005 – 2011
  • Operations Supervisor

Professional Organizations & Memberships

• American Public Works Association
  • Vice President, Solid Waste Division (NC Chapter)
• Solid Waste Association of North America (SWANA)

Certifications

• Certificate in Managing Collection Systems, SWANA
• Certified Manager of Landfill Operations, SWANA
• Systemic Leadership, City of Greensboro

Education

• BS in Technology Education, North Carolina State University

Why Greensboro?

“What I enjoy most about working for the City of Greensboro is the opportunity to collaborate with my colleagues every day. I find great joy in knowing I make a difference in someone's life each day.”