Register for the new customer portal, GSO WaterWise, to explore your water usage and conveniently pay your bill online. Learn more here.

Need help paying your City water and sewer bill? Learn more here.

Water Bill Payment Authorization Notice:

The City of Greensboro does not contract with a third-party payment center to take payments for water utility bills. Businesses advertise they take utility bill payments on behalf of the City of Greensboro, but these are non-authorized payment locations. Making your payment at these locations may put you at risk of not having your payment applied to your account. Customers who make payments at a non-authorized location should note the water utility bill is not paid until the City of Greensboro receives the money, which may take several days. Payment options and authorized location information are listed below.