Greensboro, NC
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Call 336-373-CITY (2489)
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How to Register for the Portal
GSO WaterWise
What is GSO WaterWise?
GSO WaterWise is the new online customer portal for all City water users. To sign up for GSO WaterWise, you only need your account number, which is located at the top of your bill, and your zip code. In the portal, you will have the ability to make either one-time or recurring payments online, sign up for paperless billing, and track your water usage.
Once registered, you’ll also receive:
Timely Alerts for Leaks
through real-time leak alerts and high-usage warnings.
24-hour access to your water use
allowing you to track and compare your usage.
Enhanced customer service
with convenient access to service forms.
Personalized water savings strategies
to help you make informed decisions to reduce your bill and help the environment.
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Project Timeline
| Beyond 2025 |
Continuous Improvement The new meter technology has a service life of 15-20 years. This prepares the City to take advantage of future technology for providing customer service and managing water resources. |
|
2025 |
GSO WaterWise Customer Portal Available Track your water usage and receive important notices from Water Resources whenever you want, from wherever you are. |
|
2021 |
GSO WaterWise Begins The City begins transitioning to meters with advanced metering infrastructure (AMI), which provides for remote collection of water use data in real time. AMI meters also allow a utility to quickly identify excessive water use that could be the result of leaks. |
|
2019 |
Feasibility Study Research recommends moving to new technology vs. replacing failing devices with similar ones. |
|
2018 |
End-of-Life Issues AMR devices are having communications issues and need to be replaced. |
|
2006 |
Automated Meter Reading (AMR)
|