Melvin Municipal Office Building (City Hall) is temporarily closed to the public due to COVID-19 concerns.

Exception: Water bill payments and new service requests can be made at City Hall from 10 am to 3 pm weekdays.

Questions? Call 336-373-CITY (2489).

Water Quality Preventative Maintenance Program

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In a continuing effort to improve water quality, the water utilities listed below will conduct a routine Water Quality Preventative Maintenance Program from March 9 through May 11.

This process will involve a temporary switch from the current chloramines to chlorine to stabilize water quality in our distribution systems. The water will continue to meet federal and state standards for drinking water and is safe for consumption and use.

Water Utilities Involved

  • Archdale
  • Burlington
  • Greensboro
  • High Point
  • Jamestown
  • Randleman
  • Reidsville
  • Piedmont Triad Regional Water Authority

What You Should Expect

During the transition, some users may notice temporary color, taste, and odor differences in their water. This is a normal part of the process; water quality is not affected.

Customers should continue to remove chloramines and chlorine from water prior to use in the kidney dialysis process, fish aquariums and ponds, and with some types of manufacturing practices.

Customers are advised to seek professional advice concerning the removal methods for chlorine and chloramines.