Questions? Contact the PIRT Administrator by e-mail or at 336-373-3636.

State law provides that most records kept by local governments are public; they have to be specifically exempt to be private and e-mails are not exempt. Review our Site Policies page concerning Privacy of Lists.

As of July 1, 2019, please use the PIRT System to request Guilford Metro 911 Computer Aided Dispatch (CAD) event reports and lists of events.  Please include the following information in your request. This will help us respond quickly and accurately.

• For a Computer Aided Dispatch (CAD) Event Report for a specific incident, provide, if known, the Event ID number or report number.Otherwise, give the date and approximate time of the incident AND street address, business name with approximate location, or nearest cross streets with nature of incident (traffic accident, suspicious activity, etc.).
• To request a List of Events (911 call history) for a specific location or area, include the date range (beginning and ending dates) AND street address, nearest cross streets, street names without block numbers, or business name with approximate location.

Please be aware that we cannot search on personal names or telephone numbers; 911 audio recordings are purged after 60 days; and, pursuant to NCGS 132-1.4(c)(4), we must protect information that reveals “the natural voice, name, address, telephone number, or other information that may identify the caller, victim, or witness…”

Social Services departments should continue to call or email Guilford Metro 911 and not use the PIRT System.

The PIRT System is for requesting access to and copies of the City of Greensboro’s public records, pursuant to North Carolina’s public records law, North Carolina General Statute 132.

We respond promptly to all public records requests.  Please provide enough information in your request to enable the City to search its records.  The PIRT Administrator will contact you if more information is needed.

Please be aware that the City of Greensboro’s Public Records Policy does not require the City to do research, analyze data, or answer written questions.  NCGS 132-6.2(e) says, “Nothing in this section shall be construed to require a public agency to respond to a request for a copy of a public record by creating or compiling a record that does not exist.”

NC Public Record Statutes

North Carolina General Statute 132-1(a) defines public records to mean “all documents, papers, letters, maps, books, photographs, films, sound recordings, magnetic or other tapes, electronic data-processing records, artifacts, or other documentary material, regardless of physical form or characteristics, made or received pursuant to law or ordinance in connection with the transaction of public business by any agency of North Carolina government or its subdivisions.” 

North Carolina General Statute 132-1(b) says, “The public records and public information compiled by the agencies of North Carolina government or its subdivisions are the property of the people.  Therefore, it is the policy of this State that the people may obtain copies of their public records and public information free or at minimal cost unless otherwise specifically provided by law.”

Please be aware that North Carolina’s public records laws do not require the City to do research, analyze data, or answer written questions.  

North Carolina General Statute 132-6.2(e) says, “Nothing in this section shall be construed to require a public agency to respond to a request for a copy of a public record by creating or compiling a record that does not exist.” 

Finally, the federal FOIA statute applies only to federal agencies and does not apply to a North Carolina state or local government agency.  North Carolina public agencies are required to provide access to records under North Carolina General Statute 132.  We respond to requests under the North Carolina law, but please note that the state law does not require any waiver or reduction of fees for media requests or for requests that are “in the public interest.”